The service call by Ryan went well. He did a careful inspection of the unit outside, my thermostate and my unit inside the garage. He pointed out my unit was old, which it is, and that it was smart for me to continue to have yearly checks ofvthe units. Everything was handled professionaly and the tech was very informative. He also was friendly with my pup dog, which I appreciated. I would highly recommend Rogue Heating & Air Company!