Reviews

Wonderful Company, Jayce was a 10 out of 10. Very knowledgeable prompt Courteous and professional and informative. I would highly recommend this company, they also offer a yearly maintenance contract thats very good to keep your heat and a/c working properly. Rogue Valley Heating And Air is the first one to call when you need service, you won't be disappointed !!!

I came home on a 100+ degree day to a 90 degree house with no A/C working. The HVAC company i have used previously was closed. Out of desperation I called Rogue Valley HVAC. Ryan came out quickly, was very thorough, took lots of pictures and spent quite a bit of time reviewing the pictures and explaining everything to me in a way that I mostly understood! I was very appreciative of his expertise, and hos information helped me make a decision quickly. I work in customer service and it is evident Ryan cares about his clients and giving great customer service! Update 10.30.26 Mario and Cory are the best!!! Mario solved the problem quickly easily and helped me get my phone app working!! Love this company!!!

Today 10/29/2026..J.D. WALKER came out to my home to fix an electrical problem, a plug-in receptacle appeared to not be working. My wheelchair charging box lights were flashing in the current warning. He said the receptacle was working fine, so I showed him the cord from the box to the cord plug in. One part had been "chewed" a little by the dog. He carefully stripped each side of the cord, taped bothe inside connections separately then taped the outside of the cord and everything worked fine! Thank you J.D.! Another job well done by this company.! He also checked the electrical box and the "reset button" on one plug in, and replaced a receptacle. He took pictures of everything and showed me. He was very professional. 9/29/2026: I had an appt. For Friday but they called this morning because someone else cancelled their appt. And so woola! Service on Wednesday instead of Friday! Cody showed up early this morning, so what was going to be a miserably hot day turned into a pleasant, albeit expensive day. Cody suggested a built in air purifier which takes pollen and allergens out of the air. I had been thinking about getting an air purifier because we have 3 dogs and I thought it may make our air quality better. So I accepted the suggestion and he installed it. The invoice is so general in description it was hard to recognize all the technical things Cody indicated he did with "capacitors" and several other things. I thought the cost of $2,578 was a bit excessive but does include service for a couple of important weather changes and includes the cost of in house filters. Overall I have the A/C fixed, an air purifier and a tall guy that can change the filters without a ladder, and some future maintenance service. The review above was done on 9/29/25. Matt Romaine and Jake were here today (exactly one year later 9/29/26) for my annual check-up. I renewed for another year. They inspected the inside (and outside) of my Heating and Air Conditioning systems and gave me a detailed report. They said the inside of the blower motor fan was dirty and the service to Clean that would be (they gave me a number) and would take about an hour but I would have to schedule it for after the first of the month because they are in the chaos of end of month and are booked out solid. Both Jake and Matthew were very personable, petted the dogs, made me feel at ease, explained everything to me (although I am not sure how much I retained, it's been a big brain cram day) and sent a copy of it all with technicolor pictures of all the parts/wires and things I don't know what they really do, but it all looks very interesting. I appreciated their patience with me and my questions. They changed two of the three filters because they didn't have the correct size for one of my intake "rock catcher" filters and Matthew PROMISED he would come back out next week with the correct size and change that one. So, looking forward to seeing Matthew and my new filter next week. Overall, this is a good company, with good follow up, and good people working for them.

Very professional, friendly, and efficient. JD did a great job!

When Jordan arrived he quickly oriented himself to the systems and set to work. As needed he paused and shared his findings about how the systems were functioning. His interactions with me and apparently my systems were pleasant and successful.

Joey was wonderful. He did a really thorough job with inspecting everything. I felt like he took extra care making sure that everything was safe. You can tell when someone cares about their clients. He absolutely cares. -thanks!!

Quick ,friendly technician. Answering any questions or concerns.

James was clean, courteous, and very knowledgeable. Would highly recommend!

What a great job of installing the new Daiken in my new go home! Thanks Branden Payton, Victor Dylan, and Randy! Love it so warm and awesome

Jordan, if I remember his name properly?? - Did a fine job, he was very professional- And can come back anytime!!

Jayce was amazing. He was on time and very informative about our situation.

JD Walker was friendly and professional. He called me 15 min before he arrived and did a complimentary inspection of my electrical system in my house. He checked out my electrical box, checked all my smoke detectors and even cleaned all my exhaust fans in my bathrooms. He informed me they had a special on surge protectors for my electrical box so I told him to go ahead and put one in. I feel my electrical equipment in my house is now more protected when there is a power outage.

Scott H. Was an amazing technician and gave us the best possible service. He was friendly and figured out our heating issues with a smile on his face. Definitely recommend him and his company to other's.

Matthew arrived early he was very friendly and polite. And did a great job!

The service technician Joey is well-versed in heating and cooling. We bought our house 2 years ago, and the new central air system was installed. I needed to get it serviced for warranty sake. He came in the time frame that was promised. He was friendly, knowledgeable, and wasn’t the guy that does a quick clean and leave. He is the guy who checked every single temperature, Freon, capacitors, voltages, etc. He also took pictures of the job he performed. I highly recommend his work.

Great experience all around, from scheduling to the tech visit! Codey provided great communication leading up to the appointment and was extremely professional and knowledgeable onsite! He was great at explaining what was going on and answered any and all my questions. Great experience all around for a first time customer.

Great service the young man Joey Wilson did a great job and explained everything so we understood what was done and what needed to be done. Very polite

Mario did his job extremely well.

Scott was wonderful. So knowledgeable and thorough. Did i mention thorough??? 😊 The best technician yet that we’ve experienced. He called when he was on his way and was here when he said he would be. Very personable. Enjoyed our banter. Will request Scott for our next routine maintenance check for sure. Thanks Scott for everything.

Alex and Frank & Ben and all the guys were very professional and courteous. They explained everything as they went through the process of removing & replacing our heating unit. Would recommend often

Very friendly and professional.

Mario was very friendly and did a very thorough job cleaning our mini split system.

Courteous, prompt, and thorough and answered my questions. Always send him

Matthew was very knowledgeable and worked in a professional yet friendly manner. He explained everything thoroughly making sure I understood the outcome of the inspection.

Les was absolutely fantastic. He took pictures of everything he saw in the attic for me to see. He went over things clearly. He was very, kind, concise and respectful. Thank you Les.