Reviews

I had the pleasure of having Alex and Frank at my house today installing a new package heat pump.
These two gentlemen are very knowledgeable, kind and conscience.
They did a great job and are an asset to your company, I would give them 10 stars if possible.
I highly recommend them both.

Ty and Silas came out today to install my new heat pump. They called and gave me a heads up when they were on the way and showed up on time. They were respectful and very professional, they walked me through the whole setup. I appreciate them very much!

Joey did a great job of completely going through my entire system. He went over everything with me in great detail. Very impressed with him, his professionalism and personality!

Justin was prompt, informative as well as very professional. I could not expect anything more. thank you Rogue Valley heating and air

Jayce and his partner did an excellent job diagnosing and cleaning our gas fireplace. Joyce called to let me know he was on his way and was in the time frame he scheduled to come out to our house. Would definitely recommend him and RHCE company again.
Update:
We had issues with our HVAC; Gas fireplace and gas cooktop and Jayce again was excellent! Explained everything! I highly recommend his company and Jayce! I appreciate as most people do; an honest company and service representative.

They do a great job and very professional

Alex and Kyle took care of removing our old unit which was not easy. They got us all set up with our new system and took extra time to show me how to set it to keep our home comfortable.

Ryan Thompson (I called him the Thompsonator ) really put my mind at ease. He came in and fixed up my whole system that a team from another place fumbled. He was courteous and professional and I would welcome him back into my home if ever I needed service again. Here's to being able to use my heat & AC again without constant worry.

Justin did a thorough job, also very understanding and also gave great options to help my HVAC system. Would highly recommend him as my preferred tech and to anyone that is looking. Also very friendly.

Great service. Ryan was very knowledgeable, friendly, and did a thorough job. I called and they sent out a serviceman the next day. I was given options on how to continue with my needs and financial ability.

Our tech Scott was great. Walked me through everything that was wrong with our system, made the necessary repairs and part replacements, and got our HVAC system working great again. They do have after hours service, but we decided to wait until the next day. He was here very quickly, immediately got to work, and the work was done quickly. Will definitely be using Rogue River for any future HVAC work we need! Thanks again.

Ryan was friendly, thorough and professional.

Justin did a great job. He was knowledgeable, courteous, and professional. Did a great job of explaining what can keep our HVAC system working smoothly and recommendations for prolonging the life of the system.

Jonathan was very kind and professional while servicing our HVAC. He minimized mess and had helpful insights for maintenance upkeep.

Wow! My air conditioning unit quit working last night and went on Rogue Valley’s website where I found I could schedule an appointment for the following morning. The office called first thing in the morning and within a half hour Dominique and James arrived at my home. As a retired general contractor, I know how hard it is to find good people and Dominique and James were absolutely amazing. They fixed the problem and were completed by 9 am! The pricing was more than fair and they have a service program that I purchased to assure my system continues to operate efficiently. I highly recommend Rogue Valley Heating and Air!

Follow up 2/13/2025. I utilized the service program I purchased earlier and they scheduled an appointment within a couple of days. Ben arrived on time and did a thorough review of our heating system along with replacing our filters and cleaning of the unit. Ben notice that the gas pressure was a bit low and adjusted it for better performance and replace an aging capacitor. As before excellent service and professional staff.

Follow up 9/10/2025. Got my second service through the service program I purchased about a year ago. Mario provided excellent service and was a pleasure to have him in our home. I like the service program as well as the customer service provided in the past so I renewed for another year.

Update 3/10/2026. Had annual service performed on the heating system today. Joey Wilson did an excellent job and explained everything to me. It’s a great feeling to know these guys are keeping my systems clean and functioning. I highly recommend this company.

Scott Hoffsheider was awesome! He came out told us what we didn’t understand on how to work the systems and got units up and running quickly. And he serviced everything so we are good to go. We got them signed up to do our yearly maintenance now also. Super happy with his service!

Did a great job, and informed me about everything thanks Ryan T for everything

We have used this company for yearly maintenance.
Very satisfied.

The crew Alex , Ty, and Erick arrived on time and went to work replacing my HVAC system and had it done in a timely manner and we're very professional and did a very good job with no issues and worked with me to get the old unit out of the attic so they could get the new one in very difficult in the attic with very little room to work thank you for your hard work it was a pleasure working with you and Rouge Valley Heating and Cooling & Electrical.

Austin and Frank were incredible. Knowledgeable, courteous and our house is nice and warm again.
Mario originally troubleshot the problem on Friday and while the 25+ year old furnace was past the point of return, he contacted Shane who gave us a reasonable replacement estimate and we agreed. Can't say enough about these four men. Excellent!!

Very professional, friendly, and informative!

Our service man was great he's very thorough I would recommend him to anybody better service than we've ever had on our equipment thank you Scott!

Jakob did a thorough and complete evaluation of our heating and cooling systems. He was professional and courteous.

The technician was very informative.

Dylan , was professional, polite and very informative, thorough did a great job!

After calling 3 different companies and getting the no call backs. They were the ones that could come out right away.

We had Ryan T do our service. He was very thorough and kind. He made the visit fun with lots of jokes. Would recommend this company and specifically Ryan for any HVAC system maintenance or repairs! 🙂

I had rogue valley install an amazing furnace and thermostat. The new equipment did not want to play nice with my existing A/C unit, but in the end the General Manager Paxton stepped in personally and adressed the issue to my complete satisfaction. It was refreshing, especially on a large investment, to get that level of customer service and satisfaction.

Thank you very much Ty and Eric, you did a wonderful job! See you next time!

Great job by Scott Hoffscheider. Very thorough and explained everything had done during the service call.

Excellent customer service. Scott at Rogue Valley Heating was very professional and courteous, he did a thorough tear down of the system and provided detailed quote. Very fast response to on-site troubleshooting. Highly recommended. Thanks Scott

The guys were very helpful and respectful of our budget. We now have a great plan in place to get our Heating and air system dialed in.

Ryan Thompson from Rogue Valley heating cooling and electrical, was awesome! Superb customer service, he really listened to me, went the extra mile, and successfully addressed every question and concern I had. Definitely recommend him to anyone. Thanks Ryan!

Pedro was polite, informative, and efficent. I thoroughly enjoyed him. Good job for such a nice employee.

Steven did a maintenance on our AC/heating system today, just a check up and cleaning. He found a problem, explained it all to me, resolved it and saved us loads of $ and headache down the road! Great job and even nicer and greater technician!!

Austin, Eric and Frank went above and beyond my expectations while here.

The guys (Ben and Steve) did a great job checking my heating system. They even checked my A/C at no extra charge! HUGE plus my dog loved the “extra pets” he received! Thank you Rogue Valley Heating for handling my concerns and maintenance!

Jayce Morgan was professional, punctual, and extremely knowledgeable. He went above and beyond to hunt down the parts we needed so we didn’t have to spend another day without heat. Exceptional service — highly recommend!

Ben and Steve serviced our heating system and walked us through what was being done. This is the first time we had our system serviced and they did a great job. Thank you Rogue Valley, heating & cooling

Pedro came and did maintenance on our heater. He found the solution to a problem that we had been having for over a year. Very friendly and professional.

David Medina was my HVAC Tech. He was excellent! He explained everything thoroughly, was personable, friendly, and very knowledgeable!

Very happy with service that was provided. Any questions were answered. Thanks to Ryan, James, Tony, Austin and Coby for your professionalism.

David medina

Very professional, knowledgeable. Arrived early. Quickly diagnosed the problems and explained issues and options. Made repairs I requested. I am pleased with the work and now confident in my system.

Update 2/20/26
Alex and Silas installed my new unit today. They did an amazing job, were very informative explaining my new thermostat and app. They were respectful and got the job done efficiently.

Update 2/14/26
Another great experience with Ben from RVHCE. He came out, explained everything that was going on with my unit, and got another guy out for a quote within the hour! Very pleased with Ben and the crew at Rogue Valley.

Update: 4/25/25
Ben did great! He explained averything thoroughly. Went over some safety issues and gave me the options to rectify the issues. He went through and made sure the unit was cleaned up and and in good working order. Highly recommended!

RVH&A came out quickly and diagnosed the problem. The tech explained everything and the costs up front. They ordered the part and got the appointment scheduled promptly. Very pleased with their service.
Another great visit from RVHA. Codey came out and thoroughly checked my HVAC system, made sure it was in good running order and addressed my concerns and explained everything