Reviews

Joey was awesome! He explained everything and took the time to make sure everything was addressed for our maintenance program.
Joey came back out and replaced our blower motor and cleaned the system. He did an outstanding job! Thank you and I would highly recommend Rogue Valley Heating!
The only thing I don't care for is the AI system when you call them, but you can finally get to talk to a real person.

Jacob was thorough and took the time to explain all he did to heating system

Our HVAC system chose to quit when temperatures were above 100. My regular "go to" was busy but Rogue Valley responded within two days. Very satisfied with the quick service and knowledgeable technicians.

Rusty Baxter was so nice, fast, professional and friendly. Didn't make me feel bad for my issue or lack of knowledge. Educated me and made great recommendations

Justin was thorough and professional. Took time to answer questions. Great tech!

Our experience with Rusty was over the top. He was very thorough and went over everything. He discovered a weak blower motor that had bearings about to fail. He performed some extra cleaning and other maintenance that had been missed previously. Outstanding workmanship

We have a maintenance agreement and just had Jakob come out for the fall inspection. He was very friendly, professional and thorough. He showed us areas to keep an eye on, so they don't become problematic down the road.

The service visit is all on record, digitally, so, even if he isn't the tech that does the spring inspection, that tech will be able to see all his notes.

Thank you!
Michael and Britt'nee.

Ben was fantastic did a great job was totally professional.

Rusty is so personable, as well as, very thorough and knowledgeable. Can tell he really cares about his job and quality. Thanks so much Rusty for taking the time to educate us on our current 60 year old system and the options for replacing it.

Ben serviced my elderly wall heater in an ADU. It was rattling and roaring and thanks to him it was restored back to good, quiet behavior. I appreciated his professionalism and description of the issues, which helped me to better understand my appliance. Thanks!

Maintenance on my heating and air conditioner by Taylor and Matthew. The service was excellent, they explained everything to me. Very happy with them.

Installation crew were great. Thank you Austin, Silas, and Angel

What an awesome team you have from the customer service answering the phone to your excellent technicians! Taylor gave our old cooling and heating system a superb review and cleanup. After completing a very thorough job with the system, he did an excellent job explaining its current condition and how to maintain it. Taylor rocks!

Ben was awesome and helpful! 🙂

Jacob did a wonderful job giving my heat pump servicing. I joined their service contract which offers great discounts. Rogue Valley Heating and Air offers dependable and professional service. I would highly recommend them.

The best service yet!! Thorough, professional an excellent technician

Wonderful service. On time. Knowledgeable. David Medina the tech who services my HVAC is amazing. I’m so grateful that he works for the company. Thanks, David!

Shane did a great job. He explained everything he did and found. He was also very courteous and thoughtful.

10/2025
Update: Ben came to help me with lighting the pilot light in the fireplace. After a week of struggling with this on my own, Ben was able to fix it immediately.
Very happy.

My AC went out while I was on vacation so I returned to a very warm house. I called on the weekend and was able to get service on a Sunday. The repairman was very professional and courteous. He explained all of my options and the AC was repaired same day.
Very happy.

We had Rogue Valley Heating And Cooling come out and install/Retrofit an HVAC system complete with ducting. We have a very custom house and I expressed the importance of good workmanship to Austin, Mark, and David. They assured me that they would assign their best installation team to our job, And they did! Tony, Daniel, Alex, P, Angel, Ty, and Victor Did an amazing job. They did a neat and clean job and Tony consistently checked with us To see if we had any questions and we’re happy with the job they were doing. We also had two awesome electricians Matt and Vincent. That did a great job with the electrical.Honestly, We couldn’t have asked for a better installation team.
Thanks guys!

Codey came out and finished setting up our HVAC system. He was very knowledgeable and explained how the electronics worked on our system. I was very impressed with him.

Cody came, covered his shoes, listened to my explanation, went through my system inside and out then tested it. He reassured me my system wasn't failing and gave me his card. Great visit. I'm very pleased with Rogue valley Heating. Next problem, my first call.

Shane, was knowledgeable, courteous and committed to getting the job done right. A real pleasure to work with and a great reflection on Rogue heating & air!

Shane Thomas was an excellent technician! He was courteous, knowledgeable and detailed! Shane addressed the issues with our vents in the attic related to the new install of our heat pump in February! Shane was very thorough and explained everything he did with showing us pictures before and after! Very efficient, capable and personable! He even squeezed in time to do our maintenance🥰 We look forward to having him handle our maintenance in the future!

SO FAR WORKING GREAT.And thank you getting it fixed so fast, and thank you so much Thank you David, You gave me piece of mind I really appreciated your taking care of my heat pump and heater inside,see you in a few months,thank you again

Joey was very knowledgeable, professional, and did a great job of going over the the results of the inspection. He also cleaned the blower unit and did a great job. We liked his communication style and his follow up. He is a great asset to your company.

Very knowledgeable, professional, great communicator:)
Would ask for him again !!

Shane Thomas was amazing! Thorough, kind,informative,and we can't wait to see him again! Thank you so much!

Justin did an awesome job! Polite, knowledgeable and thorough. It's only been 1 day but I believe my furnace is working better than ever. Thank you Justin and Rogue Valley Heating and Air!

Fast, through and courteous service!
We like that the same technician always comes to do our service

Jakob was thorough and professional! His communication was excellent both verbally and with photos. Appreciate this level of service with Rogue Valley/Alpha Heating and Air!

Update 10/14/25
Ben came out and did a maintenance check on my furnace. He was very friendly and knowledgeable. He discovered a gas leak and fixed it for me at no extra charge. I highly recommend him

Luke was very thorough friendly and knowledgeable, I would definitely recommend him

Rogue Valley's Service was professional and courteous, Ben did an awesome job doing maintenance on our system. We will definitely keep them as our go to for any heating and cooling needs.

service provider clean, knowledgable, efficient, and personable

David did a great job, communicated well and was thorough.great job

Mario of Rogue Valley Heating and Air was extremely helpful and was able to discover how to use our gas fire place!

Its been almost a week since Jayce came out to figure what was wrong with the heat output of my unit. Would only work in EM mode. I was a human popsicle and my power bill was much, much higher than usual. Would like to give Jayce a 10 star review. Came out same day and fixed my heating problem. I am happy to to say I am no longer a human popsicle and power bill is now within my normal ranges. Jayce completely fixed the problem and explained everything in detail. Jayce is a real asset to RV Heating & Air and should be employee of the week, month and year. A HUGE thank you to Jayce (my hero).

Rusty Baxter did an excellent job at finding the problem and fixing it no matter how long it required of him

Mario was great very helpful and friendly

Very good experienceas usual!

Joey and David from Rogue Valley Heating, Cooling &Electrical were great. They are very knowledgeable, quick, proficient and, professional. I would recommend them to anyone who asks!!!! Mario was here for HVAC system maintenance. He was very professional, quick, efficient and friendly! Everyone we have encountered with Rogue Valley Heating, Cooling & Electrical are always professional.

SO I had a whole home surge protector put on my PW box at the first of the Month.10/01/2025. I have had 2 PW outages & a check from my generator as well and not 1 blip, no rebooting ( work from home ) every time PW goes out now .
The customer services I have received in the past and even now w/ new Owner , has been flawless. the staff has been amazing and cannot just say something nice about 1 person when all deserve the credit, for customer service , communication w/ the client , & they will get your questions answer if not by the person on site , but have a great back up , check w/ other staff ( senior staff ). I have experienced this first hand had trouble w/ my thermostat ( could not get it to connect to my new modem). the staff who arrived tried to fix it but w/ no luck -they called a senior staffer who answered questions right away and all was fixed . so thank you to all of the Staff at Rouge Valley Heating, Cooling & Electrical for a Job well do!!!

Rogue Valley Heating technicians David, Kyle and Victor installed my new HVAC system and service was excellent. They arrived on time, introduced themselves and proceeded to quickly and efficiently remove the old system and replace with the new system. They also replaced the furniture and did a great job cleaning the area. Very happy with the work

Morgan provided a service 5 Star. After struggling a bit with the office staff to get scheduled, I regained my trust in Rogue as soon as the tech arrived. He was squared away with the service I expected. He was helpful, explained his work and what I should know to have a system that lasts... probably the rest of my life! See you in the Spring!

Called for service in the morning and they came out that afternoon. Quickly investigated the problem and patiently went through the complex setting of my Ecobee thermostat. Sent a controller tech out the next day to verify the settings for my humidifier. He quickly verified the configuration and verified operation. Great service!!

Mario did an awesome job with our heating/air maintenance. He did very thorough inspections to make sure that all of our concerns were addressed. He also offered to come back to further inspect our ducts using new camera equipment.