Reviews

Mario Audelo did an outstanding job working on my heater. He arrived on time, diagnosed the problem quickly, and explained everything in a clear, honest way. His workmanship was excellent, and he made sure everything was running perfectly before he left.

He was professional, respectful, and very knowledgeable. It’s hard to find someone you can truly trust, and Mario is definitely one of those people. I highly recommend him to anyone needing heater or HVAC repairs.

Update 2/12/26 - Ben was awesome at helping figure out the configuration of the new thermostate

Dylan and Silas installed new Hvac system. Very professional and courteous.

Update: 2/10/26 - Ben and Steve did a great job!! Very professional!!

David was professional thorough and neat
Thank you for servicing my ductless mini split!

We had an HVAC inspection done and had a great experience. Ben was polite, professional, and thorough. I run an in-home business and he worked respectfully without disrupting our day at all. Highly recommend!

Requested a check up on my HVAC, Joey, the technician called ahead to let me know he had a slot available early, so he arrived early, which was nice. Joey discussed my possible concerns before inspecting the system. After inspection he went over the findings and conditions of the system using his iPad with point by point findings and pictorial documentation so I could see the conditions he found, which is very helpful. I’m somewhat informed about mechanical furnace and burners, as I retired from industrial sized Co-Gen power plant construction, but for customers who don’t understand HVAC, these pictorials are super helpful in understanding what’s needed for parts & labor make repairs. After reviewing the results, Joey discussed approximate costs and made sure things were cleaned up before leaving.
Rogue Valley heating, cooling, & electric is very timely, & thorough. They also offer special service plans that are very reasonably priced. I would highly recommend them as a HVAC service company.
If you are lucky enough to get Joey as your service tech, you’ll be lucky, and very happy with his abilities, he was great!!

David did the best job, he was very friendly and very helpful

David arrived when he said he would, supposed to get me a bid on filter system and check out our furnace, he found and showed me numerous cracks in the heat exchanger, so happy he found this problem for safety reasons. looks like we’re getting a new furnace. Thanks again David

After making an emergency call after hours, Ben arrived in a very timely manner and got straight to work. He took the time to inform me of the situation and solution for my no heat in the home. The part needed was ordered the next morning and installed the same day after a trip to Medford for said part. I am very happy with the service and will deal with this company gladly again. I would give 10 stars if that was an option.

Thank you RVHCE,
Katy Chamberlin

David was fantastic. He explained everything he was doing as well as what I hadn't learned about my mini-split. He answered every question, including the ones I didn't know to ask. Thank you, David!

David was absolutely amazing! He was beyond thorough, spent his time going through everything with me and even going the extra mile to look into issues out of his control to get me a remedy. I was so incredibly impressed!!!

Mario came out in the dark after a long day and got me up and running. Really nice guy! He took his time and explained everything he was charging me for. I hope to see Mario again if I need maintenance. 10/10 recommend. Very pleased with the service!

Technician David Medina caught a leak in the furnace that had been missed previously and fixed immediately. Very happy with his maintenance call!

Mario and Rusty and RVHCE are the best. We have a new heat pump that has hað several gliches. The company, ROGUE VALLEY HEATING COOLING AND ELECTRICAL, and all the employees that we have spoken to or met are sincere about doing a great job. Thank You!

Excellent service and great technicians. Jakob did a fantastic job getting the units cleaned and running like new.

Ben and Steven were great! They showed up promptly and were very professional and thorough with their work. They discovered a burnt out wire connection on my heat pump and fixed the problem on the spot. I would not hesitate to ask for them again to service my heating and cooling equipment. Five stars for Rogue Valley Heating, Cooling and Electrical!

Rogue Valley Heating and Air have really stepped up on there service inspection. Matt Romaine did an outstanding job on the inspection of my furnace and heat pump. He was through in answering questions I had. Great Job Matt Thanks!!

Showed up for us on Super Bowl Sunday and was very helpful and friendly.

UPDATE: Just got our whole house surge protector from Rogue Valley Heating Air & Electric. Vincent called first thing this morning to confirm the appointment. I always appreciate the gesture. He showed up on time, in good spirits, and got straight to work. Not surprisingly, we were done before I knew it. But I was a bit shocked anyways. He made sure to show us where the unit was located on the electric panel and how to monitor its function. No more concern about power company supply issues. We can rest easy now. Thanks Vincent. And thanks to Liane for getting us scheduled earlier than planned. She kept us on the cancellation list and stayed in touch with regular updates. Great team. Great job. Great feeling.

PRIOR: Had our five year old HVAC system inspected by Rogue Valley Heating Air & Electric. They put us on the books with Taylor. He was ahead of schedule and asked if he could drop by early. Worked out great since we were able to get it done by early afternoon. He spent a good deal of time performing a thorough examination of all system components. Tarps were thrown down to protect the floor under our attic access. And he wore shoe covers as an added measure. A discussion of all findings assured us that everything was in good condition. Taylor is patient, knowledgeable, and easy to work with. Amazing value on the service call. Recommend highly and will use again for periodic maintenance.

Very happy to have found Rogue Valley Heating to do the repairs on our furnace.
We have an older unit and it kept firing up several times without maintaining heat.
Everyone at Rogue Valley Heating are super nice, from the ladies who answer the phone to the technician who came in to do the repairs.
Our technician Jordan was very thorough. He explained what was going on with our unit. He showed and explained to us the parts that needed to be replaced. He cleaned the furnace so well that it looked like a brand new unit. After repairs were done, Jordan made sure the furnace was working properly, testing it out several times before he left.
We are extremely happy with the job they did. Everything went so smoothly. I highly recommend this company!

What a great and very professional team I had. I was told in one day, they would remove my old heater pump and replace it with a new one. Big step for me!
Quincy & Taylor made my whole experience a confident decision. The next day, Alex D, Miles, Victor, and Ty arrived and went straight to work. Very pleasant and knew their assignment . I would recommend Rogue Valley Heat & Air to anyone who wants to experience good quality and knowledgeable & friendly people. And a job well done.
Thank you

On time and professionally done. Follow up service also good.

I found my service technician, Brian, to be knowledgeable, professional, friendly and helpful. He explained what was going right and what may need to be replaced during my next service. Thank you, Brian!

David Medina Jr took care of our annual maintenance checkup. He was thorough & knowledgeable.

Personable, knowledgeable and a pleasure to do business with.

We had David come to our home to conduct system maintenance on our HVAC. He provided highly professional customer service. When he was done with his work, he went over step by step what was done. He also provided a list of recommendations to improve our system even more. Thanks David!!

Matt Romaine was courteous, helpful and informative on my system and the upkeep for my unit. Great job!

Mario A. was incredible. Our heat kept shutting off overnight during these cold nights, and with one service call and prompt response, he was able to diagnose quickly, provide temporary relief until after the weekend, and give us a quote for multiple options to replace our incredibly outdated system. He was courteous and kind, providing a sigh of relief to two parents of a young child. Thank you!!

Ben the Maintenance Tech was a great representative of the company. He did a thorough job with a great attitude. He explained the HVAC system to us and also explained why we need to keep our vents in all rooms open. Great Customer Service!

Matthew and Pedro came out to service our HVAC system and they were the BEST!!!!
THEN, we had Shane out to give us a quote for new system.... again BEST! Has to be a great company to have all these great people working for them 🙂

Justin was right on time and was very friendly and professional. He inspected and cleaned my heating/cooling system and answered all of my questions. I appreciate the wonderful service!

Update 2/2/26:
Ben was awesome! Very knowledgeable, professional, polite and kind. He did a maintenance check on our heating and cooling system and explained every detail of what he found in his assessment of our system. He was very patient in answering all of my questions. I couldn’t have asked for a better technician. I appreciated him very much!

David was very kind and helpful.

Mario did all the maintenance for our system and he was the nicest, most respectful guy. And very thorough and informative

Made an unexpected expense a very pleasant experience. Super informative and competent. I recommend Rogue Valley to anyone looking for heating and cooling solutions.

Mario was great very helpful and friendly

David was very helpful wonderful job thanks