Reviews

I highly recommend Rogue Valley. Very professional and knowledgeable.

Found out Ryan Thompson moved from caveman to Rogue Valley Heating Cooling And Electrical. For that reason, we will move our business over to Rogue Valley. Thank you Ryan you are awesome!!!

Absolutely amazing, Ryan Thompson did an amazing job! He was very thorough and clear, was like have a family member taking care of us. Highly recommend. Five stars!

Mario did a great job. Pls send him out next time. Thanks so much!

Mario from Rogue valley was excellent. He came out for our yearly maintenance and did a great job and made us laugh the whole time.

Answer the phone with a real person and send a technician out first thing in the morning fix the problem. Great service.

Joey was respectful and kind. He did a thorough inspection of our system and discussed his findings with us. Rogue Valley Heating, Cooling, and Electrical does excellent work and we highly recommend them.

Rogue Valley Heating and Air are definitely one of the Best HVAC companies in the area. Customer oriented and knowledgeable about their products. I would recommend them for any of your HVAC needs. Upgraded to a semi annual maintenance program to ensure both my heating and air conditioning systems will provide the comfort we need in both winter and summer conditions. Our service technician, Mario was very thorough and knowledgeable in the HVAC business.

Rogue Valley Heating, Cooling & Electrical has the best HVAC service in Grants Pass. They've been helping me for years. Recently Jay did an annual maintenance check on the home we built in 2018. As expected, everything A OK. Thanks!

I just had my system checked and serviced by Justin. Hands down, by a very large margin, the most thorough and complete service I've ever had. I saw parts of my furnace I've never seen before! I've had it serviced by 3 other companies, including the one that originally installed it. Compared to Justin, it seemed like there goal was to get in and out as fast as possible. I won't rely on anyone but Rogue Valley going forward.

Received our maintenance today from Joe Wilson. Very thorough and very nice!! Explained everything in detail to me! Thank you Joe!!

Very pleased again with our seasonal preventative checkup and maintenance. Professional and courteous service left me confident we’ll be entering the hot months with reliable equipment.

had our first year service after having a new furnace installed. Pedro did a very thorough job and explained all he detected well. He was very professional and patiently expressive in answering any questions we had.

Ben came and did my yearly maintenance and he was wonderful, very friendly, explained everything well, fixed a gas leak, and it was a great experience. Thanks Ben!

Courteous, clean, prompt....will have him again!!!!

Ben showed up on time as promised. Completed the tasks requested and was pleasant to interact with. He liked our dog also.

Ben arrived at set time, friendly, and prepared for the work. He did the inspection, finding a bad capacitor. He had the part in his van, so it was replaced and we are ready for summer.
BONUS: Ben is pet-friendly. My 2 pups didn't bother him at all.
This is my second time using Rogue Valley and I do highly recommend them. Quality service and reasonable rates.

Ryan T. And Brad H. Came to both residences and DID MAGIC!!!! FOR ARE PROPERTIES!!!!SO AWESOME THANK YOU FOR SENDING MEN THAT DO THERE JOB TO MY RESIDENCES!!!! SO PROUD OF THEM!!!

Ben was great, Even having giving me bad news, provided me with options and great customer service. Also super friendly with my dog and my kids.❤️ 10 out of 10 recommend

They were professional and thorough. One thing that might be a small thing but I caught is that before they enter the house, they put covers on their shoes. They gave me good advice and recommendations, and didn't try to sell me anything.

Jakob was on time with a nice greeting and smile. His work was great and kept us informed on each step he did. We would love to have him back any time we set up service. We gave him a 5 star service.

They have gone beyond good customer relationship. I highly recommend them.

Ben was very professional. Was knowledgeable and efficient with cleaning and maintenance on our ac.

Pre-season HVAC AC inspection. Great job, Mario was incredibly thorough, explained everything completely, is very honest, and a real nice guy. Spent hours inspecting and cleaning every facet of the AC.

Ben was great! Prompt, thorough and efficient. Was super sweet to my pup, and did a great job! Highly recommend.

Scott Hoffscheider was extremely professional and beyond friendly

The electrical team came out to do my inspection. The were on-time, very respectful of my time. All around a good experience

Matt took a lot of time to explain what he was going to do as well as what he found and recommended. He went the extra mile to help us understand and to help us.

Super knowledgeable and friendly! Unfortunately our HVAC was toast but he got a design specialist out within the hour and they gave us a great quote and offered to install it in the next 48 hours.

Codey was very professional courteous and knowledgeable and was a pleasure to meet. He did a very good job and was very timely. Thank you Codey.

Mario from Rogue Valley heating and cooling was great! He came out and quickly diagnosed my system and got my heat up and running before he left!

Thank you very much to Joey, Austin, Jordan and Brian. Also four other gentlemen that came by to lend a hand. I appreciate everything you did for us. You all were hard working and professional.

I had the pleasure of having Alex and Frank at my house today installing a new package heat pump.
These two gentlemen are very knowledgeable, kind and conscience.
They did a great job and are an asset to your company, I would give them 10 stars if possible.
I highly recommend them both.

Ty and Silas came out today to install my new heat pump. They called and gave me a heads up when they were on the way and showed up on time. They were respectful and very professional, they walked me through the whole setup. I appreciate them very much!

Joey did a great job of completely going through my entire system. He went over everything with me in great detail. Very impressed with him, his professionalism and personality!

Justin was prompt, informative as well as very professional. I could not expect anything more. thank you Rogue Valley heating and air

Jayce and his partner did an excellent job diagnosing and cleaning our gas fireplace. Joyce called to let me know he was on his way and was in the time frame he scheduled to come out to our house. Would definitely recommend him and RHCE company again.
Update:
We had issues with our HVAC; Gas fireplace and gas cooktop and Jayce again was excellent! Explained everything! I highly recommend his company and Jayce! I appreciate as most people do; an honest company and service representative.

They do a great job and very professional

Alex and Kyle took care of removing our old unit which was not easy. They got us all set up with our new system and took extra time to show me how to set it to keep our home comfortable.

Ryan Thompson (I called him the Thompsonator ) really put my mind at ease. He came in and fixed up my whole system that a team from another place fumbled. He was courteous and professional and I would welcome him back into my home if ever I needed service again. Here's to being able to use my heat & AC again without constant worry.

Justin did a thorough job, also very understanding and also gave great options to help my HVAC system. Would highly recommend him as my preferred tech and to anyone that is looking. Also very friendly.

Great service. Ryan was very knowledgeable, friendly, and did a thorough job. I called and they sent out a serviceman the next day. I was given options on how to continue with my needs and financial ability.

Our tech Scott was great. Walked me through everything that was wrong with our system, made the necessary repairs and part replacements, and got our HVAC system working great again. They do have after hours service, but we decided to wait until the next day. He was here very quickly, immediately got to work, and the work was done quickly. Will definitely be using Rogue River for any future HVAC work we need! Thanks again.

Ryan was friendly, thorough and professional.

Justin did a great job. He was knowledgeable, courteous, and professional. Did a great job of explaining what can keep our HVAC system working smoothly and recommendations for prolonging the life of the system.

Jonathan was very kind and professional while servicing our HVAC. He minimized mess and had helpful insights for maintenance upkeep.

Wow! My air conditioning unit quit working last night and went on Rogue Valley’s website where I found I could schedule an appointment for the following morning. The office called first thing in the morning and within a half hour Dominique and James arrived at my home. As a retired general contractor, I know how hard it is to find good people and Dominique and James were absolutely amazing. They fixed the problem and were completed by 9 am! The pricing was more than fair and they have a service program that I purchased to assure my system continues to operate efficiently. I highly recommend Rogue Valley Heating and Air!

Follow up 2/13/2025. I utilized the service program I purchased earlier and they scheduled an appointment within a couple of days. Ben arrived on time and did a thorough review of our heating system along with replacing our filters and cleaning of the unit. Ben notice that the gas pressure was a bit low and adjusted it for better performance and replace an aging capacitor. As before excellent service and professional staff.

Follow up 9/10/2025. Got my second service through the service program I purchased about a year ago. Mario provided excellent service and was a pleasure to have him in our home. I like the service program as well as the customer service provided in the past so I renewed for another year.

Update 3/10/2026. Had annual service performed on the heating system today. Joey Wilson did an excellent job and explained everything to me. It’s a great feeling to know these guys are keeping my systems clean and functioning. I highly recommend this company.