Reviews

Great service. Nice guy!

Our service tech was Joey, he was very nice. He was on time, seemed to know what he was doing. He was very courteous and explained things along the way.

Tony and Ty came and installed our new carrier ac / heating unit and friendly explained everything they were doing and cleaned up everything

Joey is a very personable, professional, and efficient man. He was so thorough and covered every detail possible. Wish he would have been the original installer!!

Very detail oriented and personable. Had a lot of details and i felt like it he was our advocate.

Alex D. and Marcus were really nice to work with and they did a good job!

The technician was thorough, courteous, efficient and polite.

Rogue Valley heating & Cooling truly showed great customer service. Our whole experience was great the staff answering phones were patient and informative as I knew nothing about mini splits. Recently purchased a home and the systems definitely had been neglected.They reviewed what options there were and had no pressure. Our service tech Justin did an amazing job. Showed up early, did a comprehensive clean on 4 of our units. He was polite, knowledgeable and thorough . Educated us on the kinds of systems we have and how to care for them as we are new to the home and the mini split systems. Best of all the funky smell that my units were putting out is now gone and I can feel much better about the home my kids are in. We will definitely be using Rogue Valley heating & Cooling for any of our future needs.

David is professional, and very knowledgeable re: heating, cooling and electric. He explains everything to me and answered my questions. I highly recommend David Medina for all of your concerns in this field.

Mario went above and beyond to get our 32 year old pump working for the summer!!! Will be getting a new one next year

Ben was awesome! Very friendly and knowledgeable. He helped me get set ip on a great maintenance program! Thank you Ben!!

Awesome job rusty knows his stuff and takes pride in his work thank you.

Justin Hadley was a very professional and friendly technician. He did a great job explaining what he was doing with each unit and cleaned up his messes well.

Excellent service, communicative, efficient, on time and final price as agreed. Would not hesitate to contact again for future needs and maintenance.

Very clear on everything he did. Very pleased. Plus, he worked under bee attacks.

Very responsive polite and observant, explained everything to me and did my maintenance with the upmost positive and polite attitude!! Would highly recommend Joey 👌

Joey called us and confirmed our appointment. He let us know what time to expect him. Both employees were polite and efficient. They noticed a small leak in our gas meter. I contacted the gas company and they replaced the meter within a few minutes. At the end of our appointment, Joey had great suggestions about what issues to address immediately and what could wait. We felt we could study our options and choose what works for us. We will continue to work with your company in the future. Thank you.

David Medina was very friendly and professional he knew what he was doing. He also informed me of the issue with our a/c .Would recommend him for repairs &diagnostic.

David had our air working in no time. He did a great job.

David seemed to be confident in his work. The service went well. He gave me useful advice. I was satisfied with the service call.

I had an excellent experience with our HVAC service technician. He was extremely polite, professional, and respectful throughout the visit. He explained everything clearly, worked efficiently, and made sure the job was done right the first time. What stood out the most was his honesty—he didn’t try to upsell unnecessary services and genuinely looked out for our best interest. It’s refreshing to find someone who is both skilled and trustworthy. I highly recommend him to anyone needing HVAC or electrical services. Thank you Joey Wilson.

We just had Justin Hadley over for a full round of maintenance.
Very professional, and detailed. He gave us some estimates for upcoming maintenance and upgrades. I would pick RVHC&E for an initial full blown install or a repair, or a regular maintenance contractor. Keeping them at 5+ stars!

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Blown capacitor on my heat pump. Technician arrived earlier than expected. Troubleshot and fixed issue quickly.

Joey was very helpful and professional. Thank you for your service.

Our HVAC technician showed up ahead of schedule to our appreciation, he was very professional and kind and having in the past over 17 years in supply chain, I would rate vendors and their service based on many variables such as being professional, on time, knowledgeable and efficient among other things and This Technician receives 5 stars***** across the board Great to see such skilled workers resolving issues at the most important place to us, our home thank you
Update: Steven from RVHC was fantastic, it was late afternoon on a Saturday of all days Aug 2025 when we discovered a problem with our furnace he actually showed up very professional and happy to serve even after beginning his day at 6:30 am you would have thought you were his first customer of the day let alone traveling early evening to be here. Steven shared the cause and provided the solution which was a replacement part he in fact had in his truck, he fixed the issue and provided us preventive care to perform in the future he also provided a service agreement option and its features and benefits to us the customer. A service we could not pass up. Steven and this company look out for the customer in the Rogue Valley Thank you Steven.

Austin and Silas were exceptional in installing and explaining our new system. They were very professional and courteous. Can't recommend this company enough. Our old system was noisey and EXPENSIVE to run. We have been looking for an affordable alternative for some time.

I needed a new unit they installed the next day. They were so nice. It took only seven hours to install. Tony showed me how to operate the temperature gauge very easy thank you Tony and angel for all the wonderful service.

There where on time, nice gentle men’s, he explained all what they did to the unit, explain how to operate the temperature gauge, they where done in 7 hours, it’s so nice to have a cool house 🥶 easy financing wow it was Worth it 😁😁

Excellent customer service!!!

James was fantastic, friendly, And cordial I was very happy with the service and will call again next year

Joey was prompt, informative, courteous, and a real pro. He fixed things we didn’t know were suffocating our system. Thanks Joey!!

Justin C. was extremely helpful. He went into detail on all aspects of our ac unit. It was nice to have a technician that actually answered all our questions and was friendly and patient. We used to have service with a different provider and they weren’t nearly as helpful as Rogue Valley Heating and Air. Thank you for coming out and seeing us so soon! We will definitely be sticking with you guys from now on!

A/C quit working. Rogue Valley Heating and Air responded immediately. The service technician David Medina was fast, friendly and very helpful. He found a wasp nest in the power box that was causing the problem. My A/C was up and running quickly. I highly recommend David and his team.

We had an amazing experience with this team. They spent several days at our home installing a new mini-split system, and the crew was incredibly professional and polite. They were so nice to my kids and even our dogs! From the management to the installation team, their professionalism was outstanding, and they were all so easy to work with. I was thoroughly impressed and wouldn't hesitate to recommend them.

Jayce did an excellent job and helped answer some of my additional questions

I wish I could give more than five stars. This is a terrific crew — professional and courteous during the installation, quick and efficient in their work, and taking care to minimize disruption to my family and I. They even tolerated my two neurotic dogs following them around the house. My thanks go out to the whole team I got to interact with — Austin, David, Victor, and Kyle; all consummate professionals.

Do not hesitate to give them a call!

Our air conditioner went out. That was about 25 years old. This amazing company and amazing crew came out and fixed all of our issues and gave us options on what we needed to do. we opted to get a new system. They came out the next day and then installed it with this heat wave I wish for the life of me. I remembered everybody’s names, but I appreciate everyone involved

Very knowledgable, very quick service. Offered multiple solutions based on my needs. My highest recommendation for service tech Ryan Feeney.

Air conditioning went out upstairs the day I had company coming for a week. Middle of August and hot. Hottest place in the house. I called Rogue heating and air and they sent someone out that day and they were here for hours and only charged me for, the diagnostic coming out. They were able to get it running and told me I needed a whole new upstairs unit. It was old and would go out again soon. Fixing it would not be reliable in the long run. So they scheduled it for the next day. Rusty who came out and did the diagnostic and spent hours here was stellar. He explained things to me when I asked, and was tenacious in getting to the root of the problem. Austin came out after hours which I wasn’t charged for, to explain about putting in a new unit and even gave me a great deal on everything. Both men were professional knowledgeable, and had great customer service. My experience with Rogue heating and air has been excellent. I would recommend them highly to anyone.

Steven checked my AC and explained everything that needed to be done with it so that I could understand what it was needing very helpful very polite.

Overall experience was great - Mario came out, got to work immediately, was easy to talk to, and explained the issue well. I’ll certainly return with any hvac needs.

Thank you Alex D, Marcus and Ty for working in my hot house to get my AC running! House is feeling cooler already! You all are the Best! Professional and Polite! Thank You! Thank You! Thank You!

I recently had an AC quit at 104 degrees 😡 called Rogue Valley , they had over 400 calls , but they gave me suggestions that I might try .I took pictures of the parts we thought were the problem, Stacey had the parts on the counter when I arrived 👏🏼👏🏼👏🏼👏🏼👏🏼 that’s first class service.