Reviews

I would like to commend Ty, Randy, and Miles for their exceptional performance; they were thorough, highly professional, and provided outstanding service throughout the process.

Happy to get an appointment for my heater maintenance.

Matthew Romaine was very professional answered all my questions and put me at ease in a time that could be very stressful. Thank you Matthew! Later in the day we had the pleasure of Ben Zamora walking us thru different options to solve our problem of no heat. Ben explained each and every detail of several options and answered all our questions. We felt confident in the decision we made thanks to all the information he gave us. Looking forward to the installation of a new system. Alex D and Frank came with our new unit bright and early the very next day. They worked so effectively that I hardly new they were here. They showed us how our new thermostat works (which I personally love it's so easy to read no more getting a flashlight just to read the screen). All in all The experience was fast and very efficient, can not say enough about there efforts to make us feel taken care of and the respect for our personal space and home says alot. Thank you all Happy customer, Janet Kepley

Maintenance was very good

Austin was on time and explained the process and quote in detail. He was very personable and hope to see him again.

Very personable, and Jakob explained what work was done, and what would be recommended for longevity of our heat pump system.

Mario did a recent biannual service on three of my properties. He was prompt, professional and polite. He did a thorough job and corrected a couple things my previous HVAC company had overlooked.

Just had to update my review, ive now used rvha for both my heater and my split unit upstairs, for the AC they got Randy out same day, hes also who took care of my heater issues last winter, he quickly figured out what course of action to take and got out that following monday and had it fixed and runnin super cold within 2 hours! Gave me as much of a break as he could and just like last time he was super proffesional and courteous! For my heating last winter I called on a friday and they got Randy sent out that next monday! they were a bit later than expected but they let me know there was a delay and they got to me right after, super proffesional and courteous and since they couldnt find an apperant issue they only charged me the quoted 99$, i was suprised there wasnt a fee added on for them replacing my filters tho i did provide my own new filters but seems to me they value their customers and stick to their word which unfortunately isnt always the experience when having service workers come out. Will definitely use them if i have any other issues, they even have a 30 day window where they wont "nickle and dime" me as he said if the issue shows up within the next 30 days because of course with my luck the heater that hasnt been working for over a week all of a sudden wanted to play nice the day of😆 If your looking for a reliable company with great staff, this is your place to go!! Thanks Randy for all your help and i definitely hope to work with you if i ever need heating and air work done! Also want to add on that Scott hoffschneider came for another check this year, unfortunately have to condemn my unit but he was so great, funny, respectable and really transparent. Again i highly reccomend rvha!

He did a very good job was very professional and made sure I knew exactly what he did today

Jay was great. It's was a chaotic day for me, but Jay went with the flow and did his inspection. Thank you Jay.

Very helpful and informative. took the time to explain issues and solutions.

Courteous, clean, prompt....will have him again!!!! Both technicians went out of their way to make sure the maintenance visit went flawlessly!! Great guys!!!

Jay came earlier than expected, was professional, knowledgeable, and personable. Great job!

Wow, the service was in my experience with installers was 110%. The price was fair. Out of 3 bids, I got more bang for the bucks. Friendly staff and a weath of experience. They were personable and quality was super with the installation. I very highly recomend this company the no joke. There company began in 1889. No cut corners. No damage to my carpets or anywhere else. Cleaned up everything. Loved the Job Thanks much! John & Gayle Crowder Grants Pass Oregon Shout out to Sales and Installation Huge Thanks too! Kyle Ty Randy Bryer

JD AND Drew came by my home today for electrical checkup, very professional and courteous, I would definitely recommend there services.

Was great job.. to know everything is in good working condition..

We had our semi-annual HVAC maintenance check today. Bradley was the technician. He was very professional, pleasant and courteous. He provided a comprehensive report after the inspection which is helpful in understanding our system. I would definitely recommend Rogue Valley Heating, Cooling & Electrical.

Jay did a great job. He is very professional and explained everything he did and found.

I had the pleasure of having Jake out this morning to do a maintenance on my new Heat Pump, he is very knowledgeable, professional and friendly. He took the time to answer my questions. I give him 5 stars but he deserves more He is a great asset to Rogue Valley Heating and Electrical. Great job Jake.

Scott came today and he is someone who knows what he’s doing and does it. So polite and very efficient. He is the very best and our absolute favorite. We are so grateful to him. 5 stars is not enough! The heat is on! Thank you so much Scott! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Exceptional performance from Scott Goffschneider, the field supervisor who came to my house to repair my AC on a new install. Found the problem and repaired the next day. Rogue Valley Heating, Cooling & Electrical did an outstanding job on our install.

Once again, an outstanding experience with Rogue Valley Heating and Air! From the initial contact with the scheduler... to the last update from Jakob... seamless. Thank you, Jakob!

Service tech Matt was thorough and professional. I was given the In formation about the condition of the equipment.

Scott was very friendly and professional. He diagnosed the issue with our AC unit and clearly explained the solution. He fixed the problem and our AC is running again. Thank you, Scott!

Justin McDowell,Extremely knowledgeable technicians. I would highly recommend him and Rogue Valley Heating.