Reviews

Scott and Jake were super professional, knowledgeable, family friendly and did a fantastic job methodically troubleshooting issues we had on a pair of Mini split ac units. They got everything solved and running can’t recommend enough.

Bradley did GREAT. Very efficient. Highly recommend him.

I I just had a service call from Joey with Rogue Valley Heating. He was very knowledgeable and helpful in answering my questions and concerns. He did his job in a timely manner in the time allotted. Joey let me know what he was doing and going to be doing along the way. I've never had any problems with any of the servicemen or office personnel while I've been with Rogue Valley Heating. I'm very happy with the company. Definitely 5 stars!!

Jacob is great he has very helpful

The individual was highly professional and courteous, arriving punctually. The repair was completed efficiently within fifteen minutes by a well trained technician. Bought the membership It’s a good deal

Mario was great! Very communicative and helpful!

Great service, very friendly, knowledgeable explained everything we needed to know.

Had JD install outside lights and fix issues with breakers that had been tripping. This is the 2nd time he has been out to help us. He is friendly and very efficient. We are very happy with his work and won't hesitate to have him here again.

Rogue Valley Heating came out to troubleshoot my air conditioning system and it was discovered that the blower wheel (Squirrel cage) was out of round. They informed me I needed a new motor. They replaced my original 3/4 hp with a universal motor that was 1/5th hp. and mentioned the RPM was fine and that was what was important. The "fix" was blowing considerably less than my original and I told them I wanted the same motor hp that was required because the air flow was horrible. So they ordered a new OEM motor and a new blower unit. A week later installed the new motor and it was faulty - it filled the house with smoke. after researching the issue, it was determined that the new motor had a problem and they sent it back for a second replacement. Meanwhile they put my original motor back in temporarily, because it had better power than the universal motor. The new blower fan and my original motor - things seemed to be working fine. A week later the 2nd new motor was installed and so far things seem to be working. I questioned if I actually needed a new motor in the first place and they said it was up to me to keep the old motor or replace it with the new one. I stated, that I was not the expert and to do what they recommended. So they replaced my old current motor with the new motor. As I said, I am not an expert, but I wonder if my old motor would have been fine? or would it have caused problems. I guess after the trouble they went through, I felt they took care of my heating and air issue. The now motor is louder than previously, but I guess that's just the way it needs to be. Thanks for the help getting it corrected.

Showed up for us on Super Bowl Sunday and was very helpful and friendly.

Alex was incredibly nice and helpful. He communicated with me about all the steps that happened and was funny and friendly. 10/10 would recommend

Had issues with our A/C. Joey called ahead, came on time, was courteous, and explained the issues clearly. The A/C works great now. Highly recommended.

We have had issues with our A/C for months! Had a technician out 3 times before and every time we were told our system was working as it should. No fault of the previous technicians, but we were at a complete loss and felt like we were going crazy because we knew something was wrong, and couldn’t understand why no one could find the issue. Then we meet Ryan, he shows up, does his checks, speaks with us about everything we’re experiencing, goes outside for a bit and comes back with a solution! We finally know the issue thanks to Ryan! Ryan if you see this, thank you so much for your time and effort in helping us! We appreciate you!

Mario came over to service my AC and Heating and did a great job. Very personable and kind, he did great and quick work and communicated expertly!

Joey came out and fixed our AC today. I’ve hired these guys to do all the work for me over the last few years. Happy with the outcomes! Also, customer service-phone calls are answered by a real person!

I am very pleased with your service. The technician was proficient, informative and fun to hang with. He made sure that the system worked properly and that I know how to maintain it.

Justin Hadley was a very professional and friendly technician. He did a great job explaining what he was doing with each unit and cleaned up his messes well.

Scott was knowledgeable and personable arrived promptly and worked efficiently. payment was by service contract. Happy with the service.

Mario was super knowledgeable, quick and friendly. I've really enjoyed working with everyone at Rogue Valley Heating, cooling & Electrical!

Everything went perfectly from start to finish. RV Heating & AC continues to earn our trust and our business. We had to replace all ducts under the house due to rodent damage. Ty, Miles and Bryer worked a very long day to get it all done. These guys knew what to do and how to do it. Great teamwork. They were very respectful and cleaned everything up at the end. Everyone we’ve dealt with at RV Heating has been great. Highly recommend.

Matt Romaine came out today to perform a routine maintenance. He did a great job answering our many questions and explaining more about the maintenance program we have with Rogue Valley Heating & Cooling. Matt is very knowledgeable. We highly recommend him!

Great service. Highly recommend them

Scott was a true professional. Relatable, honest, thorough and efficient. We felt good about every aspect of the service he provided.

Dylan, Victor, Ty, Kyle, Brier were all fantastic in replacing our system. We also appreciate Mario for his troubleshooting and James for guiding through our inevitable purchase. We were given the option to repair as opposed to a new system but ultimately decide on a new system due the age of our old one. We greatly appreciate the speed of service. We went from no A/C to a brand new double install within 24 hours. I can’t say enough good things about these guys!

Vincent was very knowledgeable and let us know every step of the way what he was doing. He was very professional and very respectful. Thank you very much for the excellent service.