Reviews

We had David come to our home to conduct system maintenance on our HVAC. He provided highly professional customer service. When he was done with his work, he went over step by step what was done. He also provided a list of recommendations to improve our system even more. Thanks David!!

Matt Romaine was courteous, helpful and informative on my system and the upkeep for my unit. Great job!

Mario A. was incredible. Our heat kept shutting off overnight during these cold nights, and with one service call and prompt response, he was able to diagnose quickly, provide temporary relief until after the weekend, and give us a quote for multiple options to replace our incredibly outdated system. He was courteous and kind, providing a sigh of relief to two parents of a young child. Thank you!!

Ben the Maintenance Tech was a great representative of the company. He did a thorough job with a great attitude. He explained the HVAC system to us and also explained why we need to keep our vents in all rooms open. Great Customer Service!

Matthew and Pedro came out to service our HVAC system and they were the BEST!!!!
THEN, we had Shane out to give us a quote for new system.... again BEST! Has to be a great company to have all these great people working for them 🙂

Justin was right on time and was very friendly and professional. He inspected and cleaned my heating/cooling system and answered all of my questions. I appreciate the wonderful service!

Update 2/2/26:
Ben was awesome! Very knowledgeable, professional, polite and kind. He did a maintenance check on our heating and cooling system and explained every detail of what he found in his assessment of our system. He was very patient in answering all of my questions. I couldn’t have asked for a better technician. I appreciated him very much!

David was very kind and helpful.

Mario did all the maintenance for our system and he was the nicest, most respectful guy. And very thorough and informative

Made an unexpected expense a very pleasant experience. Super informative and competent. I recommend Rogue Valley to anyone looking for heating and cooling solutions.

Mario was great very helpful and friendly

David was very helpful wonderful job thanks

Showed up on time and was very professional.

Rusty went way beyond a good employee tonight! He worked hours out in the freezing dark rain so we can be warm. This company and this employee will always have our praise and thanks.

Great experience all around, from scheduling to the tech visit! Codey provided great communication leading up to the appointment and was extremely professional and knowledgeable onsite! He was great at explaining what was going on and answered any and all my questions. Great experience all around for a first time customer.

We couldn’t be happier with our Courier heating and air cooling system, great company to have our backs when needed, and the maintenance has been top notch, we just now had Matthew Romaine as our check up technician, and plan to keep him as our regular preferred technician guy, he knows his job as well as suggesting improvements that can help better our home comfort, finding professionals today that can be trusted is a luxury and gift, we feel Rogue Heating and Air can be trusted and counted on, no one can ask more than this

Quick and perfeshional service. Leslie was very knowledgeable and happy to explain issues we were having with hvac system. He was able to make necessary adjustments and reset system. Had it back working like it should in a very short time. Thanks

David was friendly and professional, answered all of our questions patiently, and even found issues about our original install that could be fixed under warranty. We are very pleased with our service yesterday.

I had no heat. From my Carrier heat pump. Joey was able fix it. Thank you. Good work and friendly.

I was really impressed with the included service check on my 1yr old furnace. Totally expected to be sold filters or something but they have a detailed test suite and sent detailed results directly after. Great for piece of mind on the investment

Many thanks to the folks in Customer Service at Rogue Valley Heating, Cooling & Electrical this morning. I had to replace the batteries in my wall thermostat and the program did not return after replacement. They worked with me on the phone and when that did not bring back the program they arranged for a technician to get to my house within 30 minutes. A very caring company!
Linda Wheeler

Updated review 1/22/26: Still would give the team at this company 5 stars! Just wanted to specify that the installation team (Tony, Ty, and Miles) were absolutely wonderful and quick at swapping out our system. They also took the extra time to clean up the space in our attic and make everything look tidy. Tony was great at communicating updates throughout the day and gave me a thorough walk through of how to use our new thermostat. Also wanted to include that Craig made the purchasing process super easy and he clearly communicated all of our options when we were looking for a replacement system. This company is respectful and trustworthy, and I am glad we went with them for our HVAC needs!

Joey W. was extremely friendly, knowledgeable, and efficient at looking at and cleaning up our system. We originally had him out for a maintenance check (first time since buying our home), and he was able to identify issues he was seeing with our unit and made recommendations. He also documented everything he saw with before-and-afters of all the work he performed in cleaning up our unit. He went the extra step and got us set up with someone else at Rogue Valley Heating and Cooling same day to provide us with a replacement quote since our system was end of life. We look forward to working with Joey and his team in the future as we trust their professionalism and helpfulness!

A highly skilled technicians executed an exceptionally detailed task. Both austin and dylan were able to complete aoverhaul for my furnace. They spend all day working to install, making sure that we could have within our home. Greatly appreciate the work they did

Had our five year old HVAC system inspected by Rogue Valley Heating and Air. They put us on the books with Taylor. He was ahead of schedule and asked if he could drop by early. Worked out great since we were able to get it done by early afternoon. He spent a good deal of time performing a thorough examination of all system components. Tarps were thrown down to protect the floor under our attic access. And he wore shoe covers as an added measure. A discussion of all findings assured us that everything was in good condition. Taylor is patient, knowledgeable, and easy to work with. Amazing value on the service call. Recommend highly and will use again for periodic maintenance.

Amazing service. Very professional and kind.

Best HVAC techs in the valley. Professional, fast economic and they do the work that needs to get done

Thank you Jayce Morgan! Great service, we appreciate your prompt service.

Technician David was very friendly and knowledgeable.

Matthew Romaine was friendly, informative, and professional.

Our one year maintenance service was perfect. Ben arrived on time and was efficient, professional, and performed a complete system check in a timely manner. He went over the long list of things that were checked, changed our filter, and showed how we can do it in the future if needed. He answered all our questions we appreciate Rogue Valley Heating and Cooling.

Great Service, Great Teacher with Ryan! I highly recommend this Company to others seeking a professional and experienced firm!

The service was great. Mario was easy to communicate with and was able to locate and fix the issue in a timely manner.

I'm sorry, but I can't locate where to leave a comment regarding the service received today 01/20/2026 by Brian.
Brian was very professional and informative of any issues with my system. He was pleasant, friendly and I would gladly recommend him to anyone.

Les was great. Very knowledgeable, friendly, and professional. He explained everything, worked efficiently and answered all our questions. Thanks!

Austin and Eric came out to put a new thermostat in and they were very professional. Very nice guys. I highly recommend this company. Thank you Rogue Valley Heating and Air for all your timely service. Nice to have a company stand behind their work.

David was prompt, polite and detailed on what he was doing to do and the additional work that was required. Very pleasant experience and highly recommended.

Kurt was super cool and knew his stuff

Mario is a good young man from Dennis Compton
Mario was friendly, courteous and very knowledgeable from Dorothy Compton

Matthew is the best he went above and beyond to make sure our units are operating correctly..Very courteous and professional at all times..

Ben was very courteous and he explained everything that was wrong with our evacuation system very clearly.

David Medina was great and very knowledgeable.

Joey knew a lot about mechanical systems and shared his knowledge with us to get our system running sweet again.

Cody was great knowledgeable and personable. It was a good experience.

David was prompt professional and very kind
He explained what he was doing and ultimately got my system up and running!

Mario came out for an after hours call and helped set up my thermostat. He was very professional and friendly with a great smile!

Austin and Eric did a great job.

Update 1/14/26
Ben came today and did our maintenance check for our heating system. He was totally professional and polite. Everything checked out and he was in and out in good time!
We have had Rogue Valley Heating, Cooling & Electrical for over 20 years and would highly recommend them to everyone.
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Ryan was awesome! Very courteous and knowledgeable. We felt well informed regarding the repairs that needed to be done.
Thank you, Mike & Julie Dawson