Reviews

Awesome guys, top to bottom. Mario, a fellow New Yorker, has all the right stuff, personable & professional did the analysis and gave me all my options, short term, long term and his advice for someone with a 19 yr old heat pump. He made it easy Next day, Shaun from sales was here to thoroughly explain what was available, features, prices, efficiency , etc Another really nice guy, who knew his stuff, making my decisions easy and the the purchasing experience fast and easy too. The next morning, Tony & Randy showed up at 9am and methodically removed the old, huge heat pump and inside furnace and had all the new stuff installed without issues, went over the operation of the unit and cleaned up after themselves by 5:30. Also two very personable, professional workers whose skill sets were extensive, both physical & cerebral. Congratulations to the owners of this company for hiring the right people, great at what they do and great with the public

We had an excellent experience with Austin and Silas from Rogue Valley Heating & Air. They were professional, knowledgeable, and hardworking throughout the entire HVAC installation process. They arrived on time, explained everything clearly, and took great care to ensure the job was completed correctly and efficiently. Austin and Silas were courteous, respectful of our home, and left the work area clean when they finished. Their attention to detail and commitment to quality workmanship were evident from start to finish. They made what could have been a stressful project a smooth and positive experience. We are extremely pleased with our new HVAC system and would highly recommend Austin, Silas, and Rogue Valley Heating & Air to anyone needing heating and cooling services. Thank you for the outstanding service! :::

Scott came out to follow up on a call that my ac was still not working. He determined the old remote needed replaced and that he would take care of it. Quick, easy and ready for the hot summer. 😊 yaay! Thank you.

Ryan Thompson very efficient and had me up and running after just one call!

Very knowledgeable and thorough! We will see him on a quarterly basis! Thank you!

Paxton did a great job on our AC and Furnace as well as explaining what things we may benefit from adding extra services. We will consider these services on his next visit. Thank you Paxton!

Ryan came out and did a full maintenance on my heat pump and furnace. He was professional and explained everything to me. He was knowledgeable and did great work. Ryan answered all my questions. I will use this company and Ryan if I have problems or just need maintenance.

Love these guys!!!! Great job, honesty and friendly! Thank you JD!!!

Mario was great and very helpful when I’d ask questions. He also volunteered tips and signs to be aware of with an older heat pump. Nice guy, quick & efficient. Thanks Rogue Valley Heating & Air for keeping me maintained. 👍🏻

Very efficient and good at keeping us updated on progress of furnace and Air Conditioner installation.

Rogue Valley Heating Cooling, and Electrical were great, and the technician Jonathan was fantastic. Very thorough, knowledgeable, and professional. He discovered a faulty capacitor on our A/C unit and had one on the truck. We now have an ongoing maintenance plan. Thanks guys!

Recently we had Rogue Valley Heating, Cooling and Electrical out for the bi-annual service of our heating & air units. Jayce M.was the service person. He addressed all of our concerns with prompt evaluation & explanation This young man was very personable and quite clear on the breakdown of his service report. We will without hesitation recommend Rogue Valley H.A.E & this young man Jayce M.to our family and our friends! ps - ‘The GreenShield Maintenance Plan’ is worth the investment!! Tom & Erin C.

We recently had the pleasure of working with this HVAC company at our hotel, and the experience exceeded our expectations. Their team was professional, responsive, and highly knowledgeable from start to finish. They quickly diagnosed the issues, explained the solutions clearly, and completed the work efficiently with minimal disruption to our guests and daily operations. The quality of workmanship was outstanding, and their attention to detail demonstrated a genuine commitment to customer satisfaction. It's refreshing to work with a company that values reliability, communication, and excellence in service. We highly recommend them to any business or property in need of HVAC services and look forward to working with them again in the future. Special thanks to Tony, and Randy you rock!

Ryan Thompson deserves a front facing hug! Gave me great info on how best to proceed.

My wife and I have been customers of Rogue Valley Heating for five years and are very satisfied with the company. Our last Maintenance appointment was handled by Matthew Romaine and the service was exceptional. Matt is patient, thorough, and polite. We have requested him for all our future needs.

I had a great experience dealing with Rogue HVAC. I wanted to know if it was possible to put in a mini split in the Master bedroom. Jordan came out and we talked about different options. I decided the mini split was the best option. Jordan was great to work with! Very personable and knowledgeable The crew was just as good, they came out and got to work. They had to problem solve along the way, and they knew how to deal with no ‘attic access’ and having to adjust where the outside unit was going. The electrician had to adjust where the wires were going. It was an all day project, everybody worked together to make it happen. I’m very happy with the outcome and my choice to have Rogue HVAC do the job.

Very professional and thorough. I highly recommend this company

I am so happy with Rogue Valley Heating Cooling and Electric! From everyone in the office and the people in the field, everyone is great! I appreciate Tony and Randy’s hard work installing a new HVAC system! I am recommending you folks as well! Thank you!

Austin did regular system maintenance and later replaced the plenum. He is very knowledgeable and did a very thorough job. He described everything to me in detail. Super nice and I can trust him to do superior work!

Scott Hoffscheider is a pro! He is always eager to provide everything in his power to make the process as painless and efficient as possible.

We are very pleased with Scott and his customer service. He is very knowledgeable and explains things well. We appreciate him.

Joey is an exceptional tech. Most comprehensive tech I have ever had. Covered every check with full explanation. Great asset to the company. Will request him for future maintenance checks and product updates.

Mathew was great. Very professional and personable. He took the time to go over everything that he had done which was extensive. Great guy Great company

Joey was very helpful and professional. I believe Joey was very througho in presenting me with the necessary information including photos of the issues, in taking time to explain all of my options in order for me to make a well informed decision. Joey did not make me feel rushed, or pressured in anyway. I appreciated the time he spent to educate and inform me. I believe thanks to his throughoness today I made a very good and well informed decision.

I’m very pleased with Rogue Valley Heating & Cooling. Everything went smoothly from start to finish. Even though I wasn’t expecting to replace my entire HVAC system, they made the experience easy and stress-free. Mario, the service technician, is incredibly trustworthy and knowledgeable. The installation team—Tony, Michael, and Victor—were all top-notch: professional, courteous, and hardworking. I highly recommend this company and appreciate the excellent service they provided.