Reviews

Thanks David Medina Jr. Serviced our air conditioner unit and central heating quickly was very polite and definitely recommend thanks again.

Shane was excellent, very friendly but more importantly, explained everything he was going to inspect & did. I appreciated the photos. I hope he will be my next years inspector. He in my opinion is a valuable employee.

The technician was thorough and professional. Answered all questions. Very respectful

My heater went out on Halloween. I called right away in the morning and got an appointment for the same day. Jayce came out and had the issue fixed very quickly. I was impressed by his kindness, knowledge and helpfulness. Not only did he fix the issue, but he gave our heater a quick run through and made sure there would not be any other issues. I will definitely use Rogue Valley Heating again.

Update 11/10/25 - Ben was very professional. He did a great job.

Very courteous and informative. Thank you.

Mario was great. Besides doing the maintenance on my equipment he also answered all my questions. Checked out my concerns. Showed me how to set my thermostat and explained how the system worked. Very pleasant and courteous to deal with. I really appreciate him putting on shoe coverings to keep my floor clean.

David Medina was on time, efficient and personable . He went out of his way to take care of what we needed. His expertise and positive attitude are so appreciated. We highly recommend David!

Ben did an awesome job. He was informative and friendly. And our dog liked him. 😁

Rusty Baxter is a very professional technician. His knowledge, skills and deminore complimented the outcome of this work order; quiet, efficient and smooth. He's an asset to his company.

Joey did a great job, he was very professional and polite. Nice job

Very good

He did a great job and explained how the original installation was not done right. We received a unit that was 3 years old. He apologized that the maintenance contract that we paid for was never done which was one of the main reasons unit failed.

Justin did a great job, explaining what he was doing and what things he had found in the system.

I had David out today and did an awesome job servicing my fireplace! Happy with the service and signed up for yearly maintenance and purchased carbon monoxide detector!

Very amiable, skillful, and helpful AC cleaning and furnace service. Mario showed me step by step his process and explained what everything meant. Love learning and getting my AC cleaned up to keep working for a while 🙂 He even braved a wasp nest and super hot attic!

I was happy with Rusty Baxter and his excellant knowledge and skills with my ductless system. He was very personable and respectful of my home! He went above and beyond and was very detailed in his work.

Mario was thorough and very helpful in getting my heat back in the house.!!!!

Joey and his partner came out to diagnose my HVAC system. I was told they would call when they are on their way and they absolutely did call me and showed up on time! While they were at my house they were efficient and professional. They were able to communicate what my system is doing and how to correct the issue. I would highly recommend their services to anyone looking!!

Ben and Brian were great to work with. They were polite and professional, and they got my heat back on and explained everything very clearly.

They do a great job and very professional

Taylor did a great job! He was very personable, competent, thorough, and a pleasure to have work on our system.

David was great

Shane and Justin were efficient and professional.

Update 11/5/25 - Ben and Brian were great. Thanks for another awesome job. See you next season.

Both Ryan and Taylor were great. Thanks for doing an excellent job.

Jayce and his partner did an excellent job diagnosing and cleaning our gas fireplace. Joyce called to let me know he was on his way and was in the time frame he scheduled to come out to our house. Would definitely recommend him and RHCE company again.

Eexcellent work and service Jacob and Greg performed excellent professional service. I will highly recommend this company.

I am a Professional Technician by trade.
I met Taylor, Mark, Rusty, Mario at a training academy. All 4 of them impressed me greatly with their attitude and professionalism and passion for the craft.
I highly Recommend using them for all your HVAC needs!!!

Very honest and helpful

Jordan did a fantastic job, the system is working very well. I really appreciate the no nonsense approach in getting the work done right the first time. Thank you also to Quincy for coming out at short notice and giving me quotes for potential future service.

Had an issue with my gas fireplace and they sent over a technician same day. Cody got the issue fixed immediately, and even gave some good information on how these particular systems work. Very personable, knowledgeable, and overall professional.

Jakob was great. He showed up on time, performed the furnace inspection quickly, and then explained everything to us in a way that made since. We were looking for a reliable company to maintain our HVAC system and we found them. Thank you Rogue Valley Heating and Cooling

Jacob was respectful, personable and knowledgeable. He explained his findings clearly. Very professional as well.

All good.

David was great in diagnosing my problem and checking my heating system. He offered solutions, and offers for maintenance. He went out of his way to make sure I understood everything. I would recommend Rogue Valley Heating, Cooling, and Electrical as well as David MJr

Two days later Tony, Daniel, and Kyle were at my home replacing my gas heater, air conditioner, and adopting some duck work for the new system. They worked long and hard to get the job done. They were pleasant and professional. They did their job with little interference in my schedule. They were neat and protected my furniture from debris. They neatly cleaned up when finished and stayed until they got my system working.

The next evening Mario arrived and stayed until he got the system functioning correctly.
I would highly recommend Rogue Valley Heating for services. They will stand by their products and technicians to get your equipment installed and functioning correctly..

David was awesome and addressed all my questions,even thou he missed out Trick or Treating with his kiddos!!😒

Ben did an amazing job fixing our heater! He was quick, professional, and very knowledgeable. The whole process was smooth from start to finish, and our home was warm again in no time. I would highly recommend Ben and this company to anyone needing heating repairs or maintenance — excellent service all around!

Mario did an excellent job servicing our HVAC system (heat pump). He was very thorough and knew exactly what he was doing. Very competent! Job well done Mario!!!

Ben is incredibly friendly and helpful. He’s always nice, he’s reliable, answers our questions anytime we have any, and just like a Boy Scout, he leaves the place cleaner than he found it! The Eye Care Group thinks you’re awesome!

Justin and Matt called, upon arrival. They provided regular maintenance and installed a Reme Halo and filter rack, at my request. No more getting on a ladder to replace inside ceiling filters! They were knowledgeable and respectful.

Ben is an awesome technician! Professional, friendly, informative. Austin was great helping me purchase new system. a really good experience Thank you! David, Victor and Alex installed my new unit today did an excellent job!

Update: 10-30-25 Ben was professional, thorough, and was informative. He was fantastic!

July of 2024 was my first experience with this company and they were amazing(still are).The technician was fantastic, paxton was fantastic figuring out what was the issue, and promptly fixed it. I had a maintenance service done on separate units a couple weeks later, he was able to offer some good tips, and explained what to expect with the units(they are very old). Highly recommend company and paxton as a technician.
***Update: 5-23-25 had electrician Matt do some electrical work, he was quick, efficient, very knowledgeable,
and was able to get it done in a timely manner. This company has some really great people that keep this company going, and thriving. For heating, cooling, and electrical needs this company is great! ***

Rogue Valley Heating and Air are an A+in service. No long wait time. Rusty was very knowledgeable and informative when explaining every aspect of our system. Thank you!

First Codey Shafer came out within 3 hours of my call, he diagnosed a serious problem and even changed my smoke alarm battery. Then Craig Parnell came that same day and helped me chose a new system, which was professionally installed by the team of Tony, Kyle and Alex P. on Monday, Oct.27th. This is a wonderful company who treats seniors with respect and kindness. Beverly in Canyonville.

It had been five years since I moved into my place and needed maintenance done on my heating and air conditioning systems so Matthew came out and arrived a little bit early, which was great

Better early than late

Matt and Mark went through my whole system and cleaned my unit out in the backyard and my hallway unit. They got that all cleaned and put a new filter in, which I needed!

My price was great, and both of them were very nice with professional attitudes . Many of my coworkers have used Rogue Valley and so I’m glad I made the call.

Thank you, Matthew and Mark .

He was great very knowledgeable resolved my issue easily definitely recommend

Very pleased with new heat pump. Tony and Kyle were very professional. Explained everything I needed to know about my heat pump unit. Good to know if heat pump malfunctions, Rogue Valley heating, cooling and electric will back me up.

Ben was our tech today, we did an annual check up on both our units before the summer heat. We appreciate his help with our Concerns of our new unit holding temperature and his professionalism in making sure we are in good shape. Great group to work with.