Reviews

Courteous, prompt, and thorough and answered my questions. Always send him

I just left a review for Rogue Valley Heating, Cooling and Electrical, but I would also like to mention Christine, who answered my initial phone call. She was incredibly helpful and kind. She went out of her way to see that I was taken care of, giving me the direction I needed and following up on it. It was very much appreciated during a stressful time.

Professional on time. Took time to explain work, problem & solution.

Mario was a great communicator, and performed fast and efficient work! Ideal service experience, we will request him back for maintenance next time.

Dylan and Ty are great. In fact, their whole team ( Shane and the engineer, sorry I forgot his name) is amazing. They are able to come to us on a weekend for our AC crises. Easy to work with and very professional. Would recommend them to all.

Dylan and Ty were fantastic! I am so happy with my new HVAC system that they installed. They saved my summer!!

What a great company! Starting with our first phone call to Rogue Valley Heating, Cooling & Electrical - Greta was a delight to talk to. We had an immediate need and she worked to get us scheduled. The great service continue all the through to our repair technician Matt. He was thorough in completing an install of required venting. Matt also did a complete inspection and diagnostic of our HVAC equipment. He took plenty of time to go over his findings so we could fully understand +/- of maintaining our equipment especially for summer. He was personable and professional as well as being a very nice young man. We are so happy that we made a call to RVHC&E. We highly recommend putting them on speed dial 😃 for any future needs you may have. They get an A+ from us.

ryan thompson was very efficient and knowledgeable. he explained all options to my husband and I. he truly had our best interest in mind!

Scott H was great; nice, professional and very polite.

Jakob did a great job adjusting our HVAC system! Thanks so much for his assistance.

I'm updating a previous review. After my pre-season inspection (see below), I was given a very thorough bid for a complete new HVAC system by James of RV Heating & Cooling. I accepted it and the entire system, furnace and new Carrier house a/c, was installed very professionally and thoroughly by Dylan and Victor. They had to build a new rack for the furnace, add new conduit, and I'd asked to relocate the position of the outside AC unit, which had been installed before I'd moved into this house, 30 years ago, under a window. They were quick, efficient, neat, quiet, polite, and even filled me in on how to use the new Smart thermostat that went along with the new system. My previous HVAC system was well under capacity for this home, but this new one is awesome, especially with the hotter summers we're experiencing. I'd recommend Rogue Valley Heating, Cooling & Electrical for maintenance and new systems. The company also offered exceptional financing terms. --------------- Pre-season HVAC AC inspection. Great job, Mario was incredibly thorough, explained everything completely, is very honest, and a real nice guy. Spent hours inspecting and cleaning every facet of the AC.

Technician was friendly and knowledgeable.

Ryan Feeny was very professional and knowledgeable and I thought he did a excellent job!

Professional and very courteous

Absolutely amazing, Ryan Thompson did an amazing job! He was very thorough and clear, was like have a family member taking care of us. Highly recommend. Five stars!

Tony and Miles installed our first ever central air system. They worked hard all day and were very friendly and professional. We are very excited to have central air conditioning and extremely pleased with the wonderful service provided by Tony and Miles, as we have been by all the technicians we have met through Rogue Valley Heating And Air, our go to for Heating And Air conditioning. Thank you.

Bradley Hamstengel came out to look at my air conditioner since it had a chemical smell and he tested it and was very thorough, knowledgeable and just overall great ! He explained the whole system to me and told me it was not a refrigeration problem or leak even though it says that is if you look it up online. This goes along with many inaccuracies on the internet . He was honest and knew what he was talking about. I highly recommend him and I will call him again if I need any repairs and know it will be done right . He also explained the air filter system I could get to clear out mold, bacteria, yeast, spores, mildew . I’m going to get this . Thank you Brad !

Joey W. was amazing! Very professional & thoroughly knowledgeable. 10/10 recommend to provide great services. Thanks Joey for taking care of us & Greda for expediting services in a timely manner. Aloha!

Best customer service! I have a maintenance contract and it has been worth every penny. They have an after hours emergency line and have always responded as quick as possible. I'm so thankful for their fast service.

Ryan and Steve came out to do an HVAC tune-up to get us ready to survive the summer heat. Steve began the tune-up and discovered some issues that required the expertise of Ryan who was promptly dispatched to assist. Both these guys were great! Discovered the issues and were thorough with communicating our options. We are so glad to have a business like this to support.

Vincent was friendly, thorough and professional. He even fixed a smoke detector for us

Very fast, professional and courteous!

Scott did amazing work and explained everything in great detail and was extremely helpful! Thanks Scott! Great job 👏🏼

Quick timely service on a unit that wasn't cooling. Diagnosed issue and informed us of some problem areas.

Jayce was timely and finished quickly. Jayce did great work and cleaning of the units. Thanks Jayce