Reviews

My technician David Medina Jr was excellent, he was personable, professional and kept me informed about his arrival and performed the service in a timely manner. No complaints, just great customer service. Absolutely one of the most thorough technicians I’ve ever had in 15 years of service from Rogue valley heating and air.

Joey was aweso.e, checking my system and discussing options for my home. Very satisfied with the service and Joey

Ben was great! Professional, courteous… fixed the issue and explained what went wrong. Excellent service, every time. Thank you RVHA!

David M. He was Awesome.!!!!!!! TEN STARS. Thank you for all your care.
Rogue Valley Heating Cooling and Electrical twenty STARS . Stop looking and call THEM

Rusty the technician from rogue valley heating and air was here for my anual service today..he was very knowledgeable and courteous, he did a thorough maintenance and explained everything he checked. He also explained how I could save on my electric bill with some new features that are available now..very pleased with him.

Rusty was very nice and knowledgeable. He explained what maintenance he performed and made suggestions to upgrade my filtering system for HVAC/AC system.

Ben was great. Very thorough and professional.

I'm so glad I had this company do the initial installation of my furnace and air conditioning system a couple of years ago. I have an annual maintenance contract, and I'm thankful I don't have to worry about keeping the system running. Today's technicians, Shane and Matthew, were so polite and efficient. They went over their findings and explained it so well. I'm thankful that I have a reputable company to help me with this annual task.

Thank you very much David very knowledgeable man would call even if I have a minor problem company's great use them when you need it

Scheduling with Tim was entertaining and fauless. The hard work, and dedication to detail from the maintenance tech Shane with Greg comming to help finish was more than I could ask for. Gave my family and I a peace of mind comming into the fall/winter season!

On time, friendly, come equipped to access all areas, explained what needed fixed

Technician David Medina Jr. was the tech that came out to my place on a Saturday to fix a problem that was caused by the installers not hooking up one of the nest thermometers wires for the heater but David came out and was extremely respectful and was willing to fix any problems he saw, he fixed the problem and now we won’t have a cold winter thanks to him

Excellent service! Every time their team has been out I've been impressed with the service I've received. In particular, Mario was very kind, professional and thorough.

Fast and efficient.

Rogue Valley heating cooling electrical did a fantastic job with the maintenance on my HVAC system. David gave much attention to detail and spent Quality time with my system and gave me a thorough report on my system health. I could not have asked for better service!

Ben was the greatest ever! Ive been fighting with the heat/cool restarting randomly since I moved in. He figured it out and fixed the problem in no time. Super friendly and excellent service. He really earned the five stars.

From intake to assessment and planing to resolve the issue. Everyone has been great. Our Service Technician Ryan a very competent and professional individual. He's got a great personality, to say he is a nice person doesn't really rise to the level of empathy and understanding he exhibits. RYANis a wonderful professional who also happens to be a very good human being.
We really appreciate our experience with him. Honest, forthright and detailed.
Excellent, 5 big stars.

Yearly maintenance

Joey arrived within scheduled time frame and did call when he was on the way. He performed maintenance on system and explained what was done. One part needed replacement which was done at the visit. I have been using Rogue Valley Heating for over 7 years and have been very happy with their service.

Update 10/2/25
Ben did a great job on the winter tuneup. He explained some of the adjustments he made. Ben gave me recommendations for some system upgrades that would be beneficial to us. He was very polite, professional, and very knowledgeable in his profession.
Thank you Ben!!!

David Medina did a thorough job on the AC tune-up. He explained the process well, and ensured all of my questions were answered. He also gave me several important system upgrade options. He was very professional and polite. Great service, thank you!!!

David was helpful and thorough. He provided us with a thoughtful path forward with issues we have experienced with our A/C unit.

Now the A/C works as expected. Way to go!!

Cody did a very good job of inspecting our HVC system. He took the time to explain my options.

Personable,knowledgable, patient with explaining what he was able to learn about our HVAC.
Professional and considerate.

Great service very efficient and knowledgeable

Prompt, polite, thorough, & explained things well, so excellent service

Ryan did a great job cleaning my 2 mini splits. He was very professional and friendly. I would recommend them to anyone.

He was very professional and nice. He explained everything he did and when I asked how I can keep up the cleaning of the equipment he answered me where I could understand. Thank you.

Very nice did a good job

Good service Shane did a very complete and excellent update on my cooling and heating system

The technician, Jordan, was outstanding. He was knowledgeable, professional, courteous, and respectful of my home. He kept me informed while he diagnosed the gas leak that he ultimately identified. He shared photos with me. He showed me the damaged line that he removed. Once finished with the repair, he tested the entire system to ensure it was working properly. I wish all workers were as conscientious as Jordan.

Ben did a very professional job. Explained process as he went through the check. Would highly recommend Rogue valley heating air and Ben.

Very professional and courteous. Answered questions

Last June in our first hot spell our AC quit working called Rogue Valley HVAC they had a repair tech here within two hours and resolved problem at a reasonable price..Our home is 21 years old so I started researching longevity of HVAC systems. We were about the limit, so decided to replace whole system. RV was competitive in there pricing and working with Craig Parnell was great.
Yesterday install crew showed up on time and ready to get the job done. David, Austin and Victor did a fantastic job of getting old units out and new one’s in, they were all very professional and were neat and tidy. Explained about new equipment and were great to work with, thanks guys you all did a great job.

We were very impressed with our technician, Rusty Baxter. His attention to detail and extensive knowledge gave us complete peace of mind. He was also incredibly personable, making the entire service a pleasant experience. It's clear that the company invests in excellent people, and we are confident we're in good hands with Rusty on the team.

Ben did a great job. He did not try and push extra products or services which was greatly appreciated. I would highly recommend Rogue Valley.

Jay is awesome! Super prompt, professional, and knowledgeable. My heater stop blowing air into the house just as it’s getting cold and I have company coming. The office schedule me the same day and it was a simple fix for $99. Service your system regularly to avoid being me, haha. I learned some new things from Jay he was truly great!

David and Jakob were very friendly and helpful, solving some problems that surfaced. I am pleased with their work.

Rogue Valley heating is the best! Everyone so nice, friendly and helpful. Thank you Austin for your recommendations. Thank you Clare for all your kindness and help. Jay you spent time trying fix our heater and because of your concern, recommended a new Hvac system for our safety, thank you. And last of all, Alex and Coby thank you for coming within days and right before a major holiday when usually no one wants to work. You spent all day setting up our new system and making sure everything was up to par and safe. And so respectful of not only us but of our property. Wow! Both my Mother and I appreciate Rogue Valley Heating and Air! Very, very professional company. So glad we found you.
Another great service call made by Rogue Valley Heating and Air. A very dependable company we rely on. Jayce was knowledgeable and kind. Cleaned out our filter cover and just generally went above and beyond for us! Thank you so much. Will continue to trust this company.
Another great service by Rogue Valley heating and cooling. Matt and Joey are two very capable and respectful men. Trust this company!

I scheduled a maintenance with Codey and received a call from Mario that morning. Mario said he and George were on the way. I told him I specifically requested Cody. Mario offered to call the office to rectify the situation. I reluctantly said I guess you will be ok providing this is not your first assignment. Mario assured me it was not. They arrived and did an excellent job. Mario gave me periodic updates during the maintenance and he showed me pictures of their work. The reason I wanted Codey was because he was friendly and professional. I assumed anyone else would be a significant step down. I was wrong. Rogue Valley Heating Cooling & Electrical appears to have many excellent employees. I highly recommend this company.

David was great he was very knowledgeable and super nice!!!

Our one year maintenance service was perfect. Ben arrived on time and was efficient, professional, and performed a complete system check in a timely manner. He went over the long list of things that were checked, changed our filter, and showed how we can do it in the future if needed. He answered all our questions we appreciate Rogue Valley Heating and Cooling.

Jayce did a good job on servicing my AC unit.

Ben did a great job and was very friendly and professional. I have had a great experience with Rogue Valley.

Greatly appreciate the outstanding service of Ben and Jayce! We had a tricky problem with our heat pump and they worked long (late into the evening) and hard until they discovered and rectified the issue. We commend them for their efforts and dedication to serving their customers.

Justin was prompt, polite and efficient. We’ve been with this company for many years and they’ve always done a great job for us. Definitely recommend.

Update 9/25/25
Joey came today to fix some issues with the prior work. He was great! Showed me pictures of his work and explained everything. I’m very happy and will continue to work with this company as we have for the past 25+ years!