Reviews

Amazing service. David was great! Had the AC up and working so fast! He was super nice and informative.

David came out this morning for maintenance, very nice person, and professional. Sadly, after testing, found that my heat pump was on it's last legs, called Brent, who showed up within 30 minutes to give a bid. both of them were pleasant and professional.

David Medina was very knowledgeable and helpful. Honest with his recommendations and throughly explained issues with our system. Thank you

Just wanted to thank the team for the good work getting our air conditioning working again. I am a disabled veteran and my wife is recovering from open heart surgery. Your excellent work is much appreciated.

David came in less than 30 minutes from initial contact from the home owner (I’m a renter)
He communicated the entire time ensuring I understood what he was doing and why.
Very efficient job done, will definitely recommended him and Rogue Valley HCE !

They were able to get someone out to our house on Memorial Day weekend within a couple hours of calling. David was awesome! He got to our house quickly and got our AC functioning again. He explained what was going on with our heat pump and gave us some suggestions to keep it working well. Thank you!

Very nice, polite young man. Found the problem and took care of it quickly.

Had a great experience with this company. The install was quick and professional. We ran into a minor issue with the unit and called and they had a tech put on a Saturday on memorial Day weekend within a couple hours of the call. David Medina was the gentleman who came and was awesome, extremely polite and professional. He was able to quickly asses the issue explained the error and how it would be handled. I would highly recommend Rouge valley heating and cooling!!

David serviced our A/C today. He was friendly, polite and very efficient. He checked everything out and seemed to know what he was doing.

Professional and courteous crew, highly recommended

David Medina was very efficient and took care of our system.

Tune up and replacement part done ina timely manner. Technician was very nice and answered all my questions.

Nothing but amazing things to say. They showed up on time, quick, professional, and extremely knowledgeable. The final price was not far off the original quoted price. And they were able to quickly diagnose and fix the issue. Will gladly use their services, if needed, in the future.

Excellent experience!

July of 2024 was my first experience with this company and they were amazing(still are).The technician was fantastic, paxton was fantastic figuring out what was the issue, and promptly fixed it. I had a maintenance service done on separate units a couple weeks later, he was able to offer some good tips, and explained what to expect with the units(they are very old). Highly recommend company and paxton as a technician.
***Update: 5-23-25 had electrician Matt do some electrical work, he was quick, efficient, very knowledgeable,
and was able to get it done in a timely manner. This company has some really great people that keep this company going, and thriving. For heating, cooling, and electrical needs this company is great! ***

New heat and AC. Great team with Alex, Daniel, and Angel. Very thorough and knowledgeable. They were patient in answering all of my questions throughout the day. They are to be commended for their work.

Ryan was very friendly and thorough. Went over everything with me. Actually everyone I talked to there’s very friendly. I was surprised how quick they got us scheduled also. Will definitely use again.

Professional.

Rusty and Jayce came to Southern Oregon Goodwill Industries in Klamath Falls and were so friendly and professional while doing their cooling maintenance on our building. Highly recommend them to anyone.

Ben from Rogue Valley Heating was great.

Steven Perez is the person I will ask to come if I need service. He is very good and takes pride in his work. He has great customer service skills.

Excellent! Steven was enthusiastic, thorough, and provided very helpful education- which shall make it easy for the first time in my life to take care of my AC and furnace properly!

David Medina Jr just came to do our second service early because our cooling wasn't working. Turns out the breaker had flipped, but he still cleaned out the unit, serviced it, swapped our filters out and used his sensors to check everything. Very thorough! I told him it must have flipped sometime because whenever it kicks on our lights flicker (has happened since we moved in), and he set up an electrical inspection for us for free! Super nice guy, really professional and helpful and he does really thorough work. Highly recommend them!

Mario was knowledgeable and thorough and explained everything well. Very satisfied with the service.

Rusty and Jayce were very professional and friendly. They were knowledgeable and explained every thing that was done. Explained future repairs in details.

Ben Z. was very knowledgeable and was able to explain everything so I could make an informed decision.

Very professional, knowledgeable, thorough, and explained all his findings very well.

Very satisfied

Joey was very very professional. Knows what he’s doing. Explained everything very well. I will always call these guys first.

Steven was very friendly and on top of his game.

2 very nice gentlemen Justin and Taylor Walstrom came to do maintenance on my HVAC they were awesome they answered all of my questions and did a wonderful job today I will definitely refer your company to my friends and family. Thank you and the gentlemen they put a smile on my face.

The technician, Joey was absolutely fantastic. He was very thorough and informative!

Rogue Valley Heating and Cooling services my Carrier heat pump annually. That service was performed today by one of their technicians, David Medina. He did an outstanding job in both thoroughly cleaning and servicing my unit and verifying that the unit was functioning properly. I highly recommend this company for any HVAC services needed.

Update: 5/19/25
Ben and Jace serviced our air conditioner today, getting it ready for the summer season. Did a great job, explaining what they were doing and recommending what needed to be done in the near future. They were very professional and respectful of our property. 👍👍

Our furnace went out on Thanksgiving weekend, with a house full of people. When I called for service someone got back to me within minutes with an approximate arrival time. The repairman had our furnace up and running with an explanation of the problem and how to deal with it in the future.
Thank you. 😊

Luke did a professional installation of a heat pump motor, and was fun to talk with.

We are so happy we chose Rogue Heating and air. Our electric bill is through the roof! We have an all electric home. I thought the ground squirrels were chewing on the heating/air ducts under the house. Dave did a thorough inspection and gave us good news! No squirrel holes. He serviced our unit and recommended we have someone out twice a year. I really appreciate the peace of mind that this will give us. Thank you Dave! Joey came out for our bi-annual service. He was really knowledgeable and thorough. He recommended a service plan that will save us money! Wow! He was awesome! I have a feeling that ALl of the service people are wonderful. I highly recommend Rogue Valley!

Rusty and Steven were great technicians! They were very thorough and answered all of our questions. We will be requesting them again. Thank you!

Ben was excellent!

Excellent customer service from our tech David Medina! He was prompt, cordial and expeditious.

Mario was professional, honest and a pleasure to talk with. He described the situation and went over his work activity. We liked him so much we signed up for the annual service call.

Ryan was very helpful and knowledgeable. Thanks rogue valley hvac

I'm very satisfied with this company. They installed my heat pump a few years ago. The install was clean and precise, and everyone I spoke with was great. LUKE recently came out for a maintenance visit. He's clean, professional, knowledgeable and thorough. He's very friendly, and did a great job answering my questions and explaining how I can optimize the performance of my HVAC system. I highly recommend Rogue Valley Heating, Cooling & Electrical.

Excellent company. high quality and they take pride in their work. the three gentlemen that installed the unit in my house was very efficient and courteous. They strive for greatness you can see it in the quality of their work. Thank you Rogue Valley Heating, Cooling, & Electric.

Our central air conditioner just stopped working without warning. The next day (Friday) I researched the best HVAC companies in the valley. I called three companies. Rogue Valley A/C & Heating was the most responsive; they were able to send someone out the same afternoon for their regular diagnostic charge. Initially, Ryan checked everything out; he is very knowledgeable & experienced in his role. Unfortunately, everything had to be replaced. He showed us what was going on and explained the problems with the systems.
Austin, the estimator, arrived that same afternoon (evening) and provided a few options for a new system. He also gave an estimate for replacement of all duct work. Our house is 45 years old and still had the original duct work. He explained our options, the advantages and differences; he provided the estimated costs which is expensive no matter how you go. Additionally, we signed up for their maintenance program. We bought a system that will be dependable and work well for many years to come.
It was a two day job, four trucks arrived the first day. The crews arrived on Tuesday & Wednesday mornings on time, right on schedule. These men put in a hard days and you can tell they have the knowledge and experience to do a quality installation. It’s clear they want to do a good job for their customers. Thanks to: Austin, Jordan, Marcus & Kyle.