Reviews

I was very impressed by the service we received from Scott Hoffscheider on March 25, 2026 when he inspected, tested and cleaned our heating/cooling unit. He explained much of what he was checking for and the results, and he thoroughly cleaned the inside and the outside of the heating/cooling unit. He also suggested improvements to reduce heat loss from our house. I highly recommend Scott and Rogue Valley Heating, Cooling.

Greatest repair technician I've ever had due repair work. Smart and happy soul.

Rogue Valley Heating And cooling and Electrical were incredibly professional today! Jacob and Steven took care of all my needs, answered my questions and even have for suggestions for continued maintenance of my too many splits and HVAC system. I highly recommend Rogue valley and will definitely be using them for my next check up in 6 to 12 months. Thanks guys.

Ryan Thompson did an amazing job presenting all of my options for total comfort in my home!

Scott did a great job and was very friendly and professional with a great attention to detail.

Very personable, and Jakob explained what work was done, and what would be recommended for longevity of our heat pump system.

Rogue valley is the best! I was in a real bind and they rose to the occasion. Excellent customer service. Great work ethic. They showed up timely. Clear communication.

Luke did a professional installation of a heat pump motor, and was fun to talk with.

Very detailed work, excellent explanations!
Would recommend David Medina for any job, anywhere excellent people skills!

I was contacted ahead of time when the technician was going to arrive. Andrew was prompt, he was courteous and professional. He explained what he was doing and the benefits of getting it done. We were very happy with the work. Thank you.

I could not be happier about the experience!
Absolutely the best service, very professional & knowledgeable.

Mario was professional and personable. He does a good job and I am happy with his work.

They came on Friday to check on the problem (compressor fan was dead and we needed obsolete freon). Our unit was 27 years old, so we replaced the whole unit. They came back the next Monday and completed a full install and showed us how to use the thermostat. Everything was great (they put a dropcloth down and cleaned up) and I feel like the price was reasonable. For a roughly 1,700 sq. ft. 2-floor house, it cost just under $16,000 to remove the old unit, replace the intake duct and extend some other ducts, and install an entire new Carrier unit with thermostat. I didn't shop around because this company has an excellent reputation. Just posting the cost for those who might want to shop.

Fast booking, knowledge technician, helpful tips, and thorough report. Highly recommended!

Ryan came out and went through our unit too to bottom. He will be making the necessary repairs to keep us going. We are choosing to upgrade some accessories and I think we’ve picked the right people. Thankfully. This will be my go to for yearly maintenance after many attempts for 5 yrs with other various companies locally. Thanks Ryan!

Joey did and excellent job with repairs and giving us several options. Truly he wasn't pushy, but he was very informative! We appreciate how professional he was with the way he communicated, handled the repair, and cleaned up his mess thoroughly. We're looking forward to working with him again in the future as we have another repair needed and he's waiting on the part. It's nice to see him take such pride in his work and the company he works for, and if I were his boss I would absolutely give him a raise! We need more people like this who care, take the time, and are professional!

Joey did an excellent job, very knowledgeable and professional!

Matt came out and was very professional. Got all the questions answered, gave us options, and was kind the whole time.
Excellent Experience.

Taylor was amazing! He called on his way and let us know when he would arrive and sure enough he was here right on time. He diagnosed the issue and had it resolved within an hour. He was very pleasant and very knowable! My mom was very pleased with the service.

Ben was really nice to work with and did a good job!

Great job

I highly recommend Rogue Valley. Very professional and knowledgeable.

Found out Ryan Thompson moved from caveman to Rogue Valley Heating Cooling And Electrical. For that reason, we will move our business over to Rogue Valley. Thank you Ryan you are awesome!!!

Absolutely amazing, Ryan Thompson did an amazing job! He was very thorough and clear, was like have a family member taking care of us. Highly recommend. Five stars!

Mario did a great job. Pls send him out next time. Thanks so much!

Mario from Rogue valley was excellent. He came out for our yearly maintenance and did a great job and made us laugh the whole time.

Answer the phone with a real person and send a technician out first thing in the morning fix the problem. Great service.

Joey was respectful and kind. He did a thorough inspection of our system and discussed his findings with us. Rogue Valley Heating, Cooling, and Electrical does excellent work and we highly recommend them.

Rogue Valley Heating and Air are definitely one of the Best HVAC companies in the area. Customer oriented and knowledgeable about their products. I would recommend them for any of your HVAC needs. Upgraded to a semi annual maintenance program to ensure both my heating and air conditioning systems will provide the comfort we need in both winter and summer conditions. Our service technician, Mario was very thorough and knowledgeable in the HVAC business.

Rogue Valley Heating, Cooling & Electrical has the best HVAC service in Grants Pass. They've been helping me for years. Recently Jay did an annual maintenance check on the home we built in 2018. As expected, everything A OK. Thanks!

I just had my system checked and serviced by Justin. Hands down, by a very large margin, the most thorough and complete service I've ever had. I saw parts of my furnace I've never seen before! I've had it serviced by 3 other companies, including the one that originally installed it. Compared to Justin, it seemed like there goal was to get in and out as fast as possible. I won't rely on anyone but Rogue Valley going forward.

Received our maintenance today from Joe Wilson. Very thorough and very nice!! Explained everything in detail to me! Thank you Joe!!

Very pleased again with our seasonal preventative checkup and maintenance. Professional and courteous service left me confident we’ll be entering the hot months with reliable equipment.

had our first year service after having a new furnace installed. Pedro did a very thorough job and explained all he detected well. He was very professional and patiently expressive in answering any questions we had.

Ben came and did my yearly maintenance and he was wonderful, very friendly, explained everything well, fixed a gas leak, and it was a great experience. Thanks Ben!

Courteous, clean, prompt....will have him again!!!!

Ben showed up on time as promised. Completed the tasks requested and was pleasant to interact with. He liked our dog also.

Ben arrived at set time, friendly, and prepared for the work. He did the inspection, finding a bad capacitor. He had the part in his van, so it was replaced and we are ready for summer.
BONUS: Ben is pet-friendly. My 2 pups didn't bother him at all.
This is my second time using Rogue Valley and I do highly recommend them. Quality service and reasonable rates.

Ryan T. And Brad H. Came to both residences and DID MAGIC!!!! FOR ARE PROPERTIES!!!!SO AWESOME THANK YOU FOR SENDING MEN THAT DO THERE JOB TO MY RESIDENCES!!!! SO PROUD OF THEM!!!

Ben was great, Even having giving me bad news, provided me with options and great customer service. Also super friendly with my dog and my kids.❤️ 10 out of 10 recommend

They were professional and thorough. One thing that might be a small thing but I caught is that before they enter the house, they put covers on their shoes. They gave me good advice and recommendations, and didn't try to sell me anything.

Jakob was on time with a nice greeting and smile. His work was great and kept us informed on each step he did. We would love to have him back any time we set up service. We gave him a 5 star service.

They have gone beyond good customer relationship. I highly recommend them.

Ben was very professional. Was knowledgeable and efficient with cleaning and maintenance on our ac.

Pre-season HVAC AC inspection. Great job, Mario was incredibly thorough, explained everything completely, is very honest, and a real nice guy. Spent hours inspecting and cleaning every facet of the AC.

Ben was great! Prompt, thorough and efficient. Was super sweet to my pup, and did a great job! Highly recommend.

Scott Hoffscheider was extremely professional and beyond friendly