SO I had a whole home surge protector put on my PW box at the first of the Month.10/01/2025. I have had 2 PW outages & a check from my generator as well and not 1 blip, no rebooting ( work from home ) every time PW goes out now .
The customer services I have received in the past and even now w/ new Owner , has been flawless. the staff has been amazing and cannot just say something nice about 1 person when all deserve the credit, for customer service , communication w/ the client , & they will get your questions answer if not by the person on site , but have a great back up , check w/ other staff ( senior staff ). I have experienced this first hand had trouble w/ my thermostat ( could not get it to connect to my new modem). the staff who arrived tried to fix it but w/ no luck -they called a senior staffer who answered questions right away and all was fixed . so thank you to all of the Staff at Rouge Valley Heating, Cooling & Electrical for a Job well do!!!
